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Sam's Club
Frederick, MD, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubCareerBuilder
Lisbon, MD, United States
Job Details Level Entry Job Location Store 38 - Lisbon, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description Job Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of bein
Job Source: CareerBuilderMr Handyman
Frederick, MD, United States
For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus whi
Job Source: Mr HandymanCareerBuilder
Woodsboro, MD, United States
Job Details Level Entry Job Location Store 31 - Woodsboro, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description Job Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of b
Job Source: CareerBuilderFamily Dollar
Frederick, MD, United States
Family Dollar - 467 W PATRICK ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and me
Job Source: Family DollarGuitar Center Stores, Inc.
Frederick, MD, United States
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting
Job Source: Guitar Center Stores, Inc.CareerBuilder
Sykesville, MD, United States
Job Details Level Entry Job Location Store 91 - Sykesville, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description Job Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of
Job Source: CareerBuilderCarroll Independent Fuel Co.
Smithsburg, MD, United States
Job Details Level Entry Job Location Store 5 - Smithsburg, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description Job Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of b
Job Source: Carroll Independent Fuel Co.Frederick, MD, United States
Job Description
Music Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center.
Handling incoming calls from retail stores, affiliates and individual customers with questions concerning accounts. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Superstar candidates will be able to:
Thoroughly understand and be able to navigate the AS400.
Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts.
Triage calls to determine where to direct the caller if the call is not a call center issue.
Work scheduled shifts as required to meet call center needs.
Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors
Read, study and become totally familiar with any training and promotional materials.
Provide timely problem resolution for customers through research and/or CAT tickets requiring assistance from other supporting offices.
Practice and present suggestive selling to customers on every eligible call to promote sales and services.
Report encore and ez-pay enrollments daily.
About Music Arts
Music Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Requirements
To join our band you'll need the following experience: High school diploma or GED required.
Minimum two years' experience working in an office environment required.
Standout applicants will demonstrate: Superior analytical skills geared towards identifying exceptions, errors and systemic failure.
Superior attention to detail and follow through.
Proficiency required in Microsoft Outlook and Word.
Intermediate understanding of Excel.
Ability to file accurately (alphabetically and/or numerically).
Mathematical aptitude required.
Superior written and verbal communication skills.
Excellent phone and customer service skills.
Superior organizational skills.
Superior deductive reasoning and analytical skills.
Vigilant with regard to the early recognition of system problems.
Thorough testing and troubleshooting skills.
Reliable attendance is required.
Willingness to work seasonal overtime as required.
Excellent time management and multi-tasking skills.
Ability to maintain standards of conduct expected in a professional environment
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job- related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to [email protected].
Email Alert for Customer Service Representative jobs in Frederick, MD, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.