Azure Cloud Architect
Dallas
Job Description Job Description Job Summary:
As an Azure Cloud Architect, you will bring a solid background in current technologies, working as a direct point of contact for our clients to address their business needs through technology. With a high degree of client interaction, you will act as a SME in Cloud technologies when interfacing with assigned clients. To join our team you should be a critical thinker attentive to the needs of our clients and be capable of articulating technology to audiences with varying degrees of technical knowledge.
Responsibilities (including, but not limited to the following):
Address ongoing issues and provide solutions for clients that improve the overall platform
Work directly with client approvers to identity a wide range of technical pain points and either resolve through existing technology, or research and identify alternate options to meet their business needs
Work with vendors and coordinate on escalated issues internally in a timely fashion
Ownership and follow up of pending issues to resolution
Tailor technology to adapt to client-specific business requirements
Root cause analysis of systemic issues for clients
Evaluate and deliver 3rd-party software integrations not currently resold/supported by Abacus
Collaborate with other Senior Engineering and Cloud Architect team members to deliver solutions to clients
Note common client requests as potential product and platform enhancement opportunities
Skills
Must be able to articulate complex technologies to a broad audience
Ability to deliver bespoke technology solutions for clients
Ability to work under pressure and with short deadlines
Highly logical thinker and skilled in identifying root cause
Must have availability to occasionally work nights and some weekends
Strong technical skills with public cloud, such as Office 365 and Azure in particular
Strong technical skills Windows Server Technologies, including Active Directory
Strong technical skills in Exchange, both on premises and online
Qualifications
Minimum 3-4 years' experience in a client facing technology position
Minimum 3-4 years' experience in an system engineering position
Experience in the financial sector a plus
Experience working at an MSP a plus
Certifications a plus (MCSE, MCAA, VCP, CCP)
The Benefits of Working for Abacus:
Competitive compensation
Exposure to diverse array of technologies
Part of a supportive, friendly team of experienced technicians that aim to deliver exceptional service
Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
Opportunities to further technical education through online courses and Employee Certification Program