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Amazon
Bellevue
Description Amazon's Sub Same Day (SSD) Operations Excellence (OpX) team is looking for a Senior Program Manager eager to join the team that is defining new benchmarks, innovating on new processes, and creating a strategy plan to scale the SSD network for the next three years of growth. This role is an exciting opportunity to tackle week-to-week op
Job Source: AmazonAmazon
Bellevue
Description Amazon's Sub Same Day (SSD) Operations Excellence (OpX) team is looking for a Program Manager eager to join the team that is defining new benchmarks, innovating on new processes, and creating a strategy plan to scale the SSD network for the next three years of growth. This role is an exciting opportunity to tackle week-to-week operation
Job Source: AmazonGAF
Bellevue
**Job Description:** Introduction: At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigge
Job Source: GAFGAF
Seattle
**Job Description:** Introduction: At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigge
Job Source: GAFAmazon
Seattle
Description Amazon Devices Brand Studio (DBS) is seeking a Sr. Creative Program Manager to lead global programs, projects, and operations initiatives. You will manage the execution of deliverables for product launches, events, and marketing campaigns that support high-visibility, high-impact business goals. You will also own building and implementi
Job Source: AmazonAmazon
Seattle
Description Are you passionate about driving marketing productivity and content improvements? Do you have deep experience in program and project management using a variety of methodologies and technologies? Would you like to help build the future of Product Marketing and Field Messaging excellence at Amazon Web Services (AWS)? As the ideal candidat
Job Source: AmazonCengage Group
Seattle, WA, United States
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values dive
Job Source: Cengage GroupCengage Group
Seattle, WA, United States
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values di
Job Source: Cengage GroupSeattle
Description
The Brand Excellence team strives to offer Amazon customers the best possible shopping experience with the top brands offered for sale in the Amazon Store. The team manages an Amazon policy that holds high standards for customer experience across Amazon’s core inputs of pricing, selection, and delivery speed. The team’s programmatic work spans the consumer business, working with counterparts in the Retail and the 3P businesses. The team owns and interprets the policy, leads the strategic direction for how we can best preserve the customer shopping experience on our highest profile brands, and owns both programs and tech tools/systems to achieve our objectives.
In this role, you’ll work closely with team leaders across Brand Excellence, owning projects that drive an improved customer shopping experience on our top brands. The right candidate will have an intense drive to get to the root cause of complex issues and enjoys deep diving. The right candidate will also thrive on challenges to simplify complex/redundant operational processes, and has a successful track record of simplifying business processes. We value candidates that are independent operators, have strong written communication skills, and a desire to solve complex problems by deploying quantitative and qualitative analysis.
Key job responsibilities
- Work closely with program/product managers, account managers, as well as tech and data teams on projects that drive an improved customer experience on the top brands in our Store.
- Streamline/automate manual processes and increase team’s core output efficiency.
- Dive deep into data to find patterns for the problems that Sellers and customers face in our program.
- Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
- Establish and manage relationships with internal stakeholders, identify and pursue collaboration opportunities cross-org.
- Provide written recommendations to leadership based on data, deep dives and interactions with partner teams.
- Work closely with influential Selling Partners and coach them on strategies for achieving the best possible shopping experience for our Customers.
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Proven quantitative skills, including experience with data tools such as Excel, SQL, and Tableau (as examples)
- Demonstrated ability to work effectively with business, legal, and technology teams
- Experience working cross-functionally with multiple stakeholders, including collaborating to build the path forward when points of view contradict
- Strong written and verbal communication skills
- 5+ years’ experience in Sales, Business Development, Vendor Management, Account Management, or Relationship Management
- Proven track record of communicating with executives (both internal/external)
- A Bachelor’s degree or higher
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Email Alert for Senior Program Manager, Brand Excellence_ jobs in Seattle
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