VP, Product Design & UX - Data Cloud

New York, NY, United States

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Job Category

User Experience Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies and the Salesforce platform. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our digital experience platform that allows businesses of all sizes and industries to create unique and engaging experiences for their customers across multiple touch points.

We are looking for an VP User Experience to lead one of our major product areas, Data Cloud, consisting of multiple products within its portfolio. You'll get to work with some of the best and brightest. You'll find startup-like scrum teams, a strong desire to bring consumer-style innovation to the enterprise space, and the opportunity to deliver great experiences to millions of end-users. And you'll have a great experience in the process. The VP of User Experience will be a key member of the Customer 360 Platform UX leadership team, helping us continue to establish Salesforce as a leader within the broader UX field - across thought leadership, recruiting, talent development and UX best practices. This role will also sit on the Cloud's executive team to help drive product strategy and ensure that our users are represented in a design-led approach to product development.

Salesforce Data Cloud aims to help companies understand their customers and create value at every touchpoint in the customer lifecycle with harmonized data. Allowing businesses to connect data from a wide variety of sources while providing tools to bring that data together. Our Data Cloud User Experience team ensures that users will be able to efficiently and intuitively access, analyze, and leverage data within the Salesforce ecosystem.

Behind Salesforce Data Cloud is a team of talented UX designers, product leaders and engineers dedicated to creating integrated experiences that support strong relationships for users and their customers. You’ll immerse yourself in all aspects of end-to-end experience design: using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.

Responsibilities include:

Formulating a user experience vision for the Salesforce platform

Influencing and aligning Salesforce’s executive leadership team around this vision

Communicating the vision within the User Experience/Product Design team and across the entire company

Partnering with other UX leadership to execute across UX, Product and Engineering teams

Recruiting, nurturing and retaining best-in-class talent

Reinforcing a design-driven culture that leverages the best product, technology and innovative talent

Required Skills/Experience:

Demonstrated experience setting UX vision and innovation, with the ability to lead a team to execute against and optimize, across a portfolio of products, projects and teams simultaneously

Leads and develops people, sets the pace and people naturally flock to them as a leader

Makes hard decisions and is accountable for them even when the outcome is negative

Deals with ambiguity and is exceptionally adaptable and flexible; can throw and catch a curve ball Very strong presentation and storytelling skills

Understanding of key business metrics and data and how it connects to design

Excellent cross-disciplinary collaboration skills and strong organizational agility

Proven ability to work in a fast-paced and high pressured work environment

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $295,600 to $472,900. For Washington-based roles, the base salary hiring range for this position is $270,400 to $432,700. For California-based roles, the base salary hiring range for this position is $295,600 to $472,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.