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Walgreens
Amherst Center, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensWalgreens
Springfield, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensWalgreens
Chicopee, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensWalgreens
Westfield, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensWalgreens
West Springfield, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensMonson Savings Bank
East Longmeadow, MA, United States
Monson Savings Bank is seeking a Part-Time Customer Service Associate/Teller for our East Longmeadow Branch. Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities! The part-time Teller position works a variable schedule, approximately 25-27 hours per week, Monday-Saturday. Mus
Job Source: Monson Savings BankWalgreens
Holyoke, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensWalgreens
Agawam, MA, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensSpringfield, MA, United States
**The Opportunity**
We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Life Call Center, you'll have an opportunity to develop highly personalized experiences for our customers. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
+ **Must be willing to work ANY 8-hour shift within our hours of operation, 8am-8pm Eastern Time, Monday-Friday, based on business need (NO WEEKENDS)**
+ **SALARY: $45,000- plus ability to earn 5% annual bonus**
+ **12 Weeks Paid Virtual Training**
+ **Upcoming Training Class: August 12th, 2024 - November 1st, 2024**
**The Team**
You will join our Life Service Center team. We are a team that is customer-focused & consultative. We highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. We are the experts in Life Insurance products at MassMutual and emphasize problem solving and adherence to policies and procedures.
**The Impact**
+ Build rapport with each customer, ask probing questions and understand how to create a best-in-class experience and resolve customer requests on first contact
+ Educate customers about their life insurance policies with MassMutual
+ Apply knowledge to handle many problems independently while seeking guidance in highly complex situations
+ Balance time effectively to ensure the department meets expected service levels
+ Utilize multiple systems and tools to meet the established goals and objectives, including customer experience, first contact resolution, call quality and call handling time
**The Minimum Qualifications**
+ 1+ years of customer service experience (or Undergrad Degree in lieu of experience)
+ High School Diploma (or GED)
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Email Alert for Customer Service Associate jobs in Springfield, MA, United States
ⓘ There was an unexpected error processing your request.
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