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Business Systems Data Analyst III

Framingham, MA, United States

Staples is business to business. You’re what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

The Enterprise Data team is the steward of all data and enterprise-level data solutions at Staples. It is a cross-functional team of analysts, product managers, product owners, program managers, architects, and data engineers that build solutions to power data-driven decisions at Staples.

Within the Enterprise Data team, we are the Customer Data pod focused on developing our capabilities related to customer data. This includes building and maintaining a comprehensive Customer Master foundation, developing solutions that provide seamless visibility into our customers’ end-to-end lifecycle with Staples, and creating an infrastructure that allows for speedy analysis, modeling, and execution of business initiatives. We are the data-enablers powering customer-centricity and personalization across the company!

As an analyst on this team, you will play a critical role in understanding our data and generating insights that inform our execution. This may involve profiling data sources, comparing datasets, creating intuitive BI visualizations, crafting measurement strategies for initiatives, sizing and prioritizing issues, digging into the data to uncover root-causes of data-quality issues, and so on. In addition, you will work with stakeholders to understand problems and opportunities, and craft clear, detailed, and structured requirement documents.

This is a very hands-on data role and requires not only technical skills but also a natural curiosity to learn, attention to detail, tenacity to chase down answers, and the ability to work in cross-functional teams. A terrific opportunity to learn and grow with a driven team in a fast-paced environment!

What you bring to the table:

Curiosity to learn and understand new topics, both broadly as well as deeply

A sense of ownership and drive things forward proactively whenever possible

Ability to break down a problem into components and solve in a structured way. Ability to make sense of situations using data, interpreting, and generating insights.

Ability to explain yourself well through clear and concise oral and written communication. Able to interact and collaborate with technical as well as non-technical stakeholders, and craft well-structured narratives and documents.

Strong SQL skills with to be able to navigate your way through our data effortlessly. Should have experience working with large datasets.

Experience with at least one BI tool (e.g. PowerBI)

What’s needed- Basic Qualifications:

Bachelors degree in a field with quantitative rigor (or equivalent demonstrated experience in quantitative/analytical work)

What’s needed- Preferred Qualifications:

Expertise in Master Data Management (MDM). Preferably Customer MDM. Ideally with experience tackling issues and challenges of matching techniques.

Familiarity with data hygiene, common cleansing techniques, and best practices around these

B2B / B2C / Retail backgrounds are helpful

We Offer:

Inclusive culture with associate-led Business Resource Groups

Flexible PTO (22 days) and Holiday Schedule

Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

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