Marketing Enablement Advisor, Learning & Development - Hybrid

Philadelphia, PA, United States

Role Overview:

The Enterprise Marketing Operations team is looking for a Marketing Enablement Advisor to spearhead a holistic learning and development strategy for our Marketing talent. This individual will be critical to directly influencing our employee net promoter score (eNPS).

Building off existing programs, you will define the evolved strategy and identify key partners / learning platforms (internal + external) to best execute the strategy across Marketing. You will have the opportunity to partner closely with senior marketing leaders across Centers of Excellence and business marketing, our marketing culture and engagement committee, Chief of Staff, and HR business partners to transform the Marketing function.

Key Responsibilities:

Develop and activate a holistic learning and development strategy that prepares and inspires new and tenured Marketing talent:

Continue to partner with HR leadership to deliver a comprehensive onboarding journey to make new hires feel valued, welcomed, prepared and empowered for long term success

Lead and project manage the Marketing on site Orientation event for our new hires

Partner with internal and external learning vendors / solutions to deliver learning pathways that target skill development for critical areas of focus

Leverage enterprise resources to develop a new marketing mentoring program that drives connectivity and engagement across the function

Create and activate a new talent marketplace to solve key business problems and foster new learning experiences across marketing

As needed, develop team-specific training and learning roadmaps to address core skill gaps / opportunities

Own and manage the annual Marketing mentorship program

Own and manage the Marketing Learning Center Iris page as the primary hub for all things Learning and Development

Stay abreast of existing enterprise learning resources such as LinkedIn Learning, myUniversity, LMS, Career Portal, Ted@Work, and others to optimize and amplify their use across Marketing

Manage existing vendor relationships and identify new partnerships to enhance learning opportunities throughout marketing

Establish and monitor Marketing Enablement KPIs to track progress and drive continuous improvement

Lead the learning and development process for 1-2 key identified Marketing Operations programs/process that would Marketing organization needs to be trained on.

Core Qualifications/Competencies should include:

Candidate should possess a BA and have at least 5 years of relevant work experience (MBA preferred)

In-depth knowledge of Marketing trends and best practices across the healthcare category and broader business landscape

Knowledge of training and talent development strategies and best practices

Strong analytical and problem-solving skills with the ability to anticipate future needs from current information

Ability to organize and manage multiple priorities and/or projects using appropriate methodologies and tools

Excellent oral, written communication, and presentation skills; Ability to present complex information in succinct, meaningful ways

Ability to foster collaboration, value others’ perspectives and gain support throughout the organization

Adaptable, flexible and able to lead / manage through change

Proven track record of delivering impactful and sustainable results

Strong business acumen, with proven ability to leverage knowledge base and resources to quickly come up to speed in new areas

Ability to work from a Cigna office 3 days a week, as requested by the business

Additional Competencies:

Proficiency in MS Office Suite, in particular Excel and PowerPoint

Goal-oriented and personally accountable; resourceful and self-directed

Interest in working with strategic information and ability to identify trends and derive business insights

Extremely detail oriented, with excellent organizational skills

Should work well under pressure and able to keep up in a fast-paced environment.

Ability to lead, influence and/or indirectly manage up or down as necessary

Experience leading talent development and/or training initiatives

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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