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EPAM
Los Angeles, CA, United States
Are you an influential portfolio leader with a passion for leading strategic initiatives that make a huge impact? We are hiring a Director, Account Management , who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies for some of the most recognized brands in the media and entertainment
Job Source: EPAMEPAM Systems
Los Angeles, CA, United States
Description Are you an influential portfolio leader with a passion for leading strategic initiatives that make a huge impact? We are hiring a Director, Account Management , who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies for some of the most recognized brands in the media and e
Job Source: EPAM SystemsSynopsys
Los Angeles, CA, United States
Head of North America Channels 48947BR USA - California - California, USA - Illinois - Chicago, USA - Massachusetts - Burlington, USA - Texas - Austin, USA - Texas - Dallas, USA - Texas - Houston Job Description and Requirements Software Security and Quality business is all about building secure software-faster. That starts with our applicatio
Job Source: SynopsysIMA Financial Group, Inc.
Pasadena, CA, United States
What You'll Do IMA's Global Risk team is seeking an Account Executive to join our Global Benefits group. This person is an integral part of out Global Employee Benefits unit by acting as a key strategic leader and partnering closely with our clients and carriers. We are currently looking to add an experienced insurance professional to this dynamic
Job Source: IMA Financial Group, Inc.Axtria, Inc.
Los Angeles
Job Description Job Description Onsite Requirements: up to three days a week. Relocation is provided, if outside of commutable distance. Introduction Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales grow
Job Source: Axtria, Inc.AXS
Los Angeles, CA, United States
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it
Job Source: AXSSpectrum
Temple City, CA
Do you want to build B2B relationships and upsell services to existing clients while earning back former clients? Ready to outline beneficial combinations of technology products to meet client needs? As an Enterprise Account Manager at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that m
Job Source: SpectrumSpectrum
San Marino, CA
Do you want to build B2B relationships and upsell services to existing clients while earning back former clients? Ready to outline beneficial combinations of technology products to meet client needs? As an Enterprise Account Manager at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that m
Job Source: Spectrum, CA, United States
About Us:
At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.
Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.
We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.
Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of it.
Position Summary:
Botrista is seeking a Regional Director, Account Management to manage Account Managers within our organization and own the senior relationship at key enterprise accounts. This role will be based in the Los Angeles area. The successful candidate will have a strong history of managing high achieving professionals, exquisite attention to detail, a great ability to manage customer relationships, and is comfortable in the dynamic environment of a startup. In this role you will oversee the enhancement of Customer Success playbooks, where your testing/results will create repeatable models. You will be responsible for the brand relationship in a given region plus managing a set of Account Managers..
Responsibilities:
Own key relationships with top customers. This consists of creating and executing the Quarterly Business Reviews and weekly touch bases. You will also be leading discussions around marketing programs.
Grow Cups Sold Per day (“CSD”) at key customers. Responsible for the revenue that is coming from your key accounts and you own the CSD number.
Own the overall success of the Botrista new installations and customer onboarding
Manage the regional Account Management team, which consists of a set of Account Management professionals attached to a set of live locations. Ensure that this team is exceeding their goals
Act as a key channel to inform product development and build/improve repeatable processes
Oversee the generation and presentation of weekly reports on customer interactions, metrics, and performance - offering solutions or requesting support with roadblocks to improve metrics. This candidate must have a great analytical mindset and use data to drive decisions.
Develop strategic plans to Manage and resolve customer issues, escalating when necessary, and working cross-functionally with internal teams to ensure timely and effective resolution
Monitor customer engagement and usage of our products/services, identifying opportunities for upselling, cross-selling, and renewal
Collaborate with sales, marketing, and ops teams to develop and execute onboarding, adoption, and retention strategies
Minimum Qualifications:
Bachelor’s degree or equivalent work experience
5-7 years in a customer facing or business experience; sales, customer success, marketing or account management experience
1-2 years of management experience
Passion for delivering exceptional customer experiences and advocating for the customer's needs
Proven track record of managing and growing customer accounts, achieving targets for renewal, upsell, and cross-sell
Strong communication skills, with the demonstrated ability to articulate complex ideas and influence stakeholders at all levels
Excellent problem-solving and analytical skills, with the ability to identify patterns and trends in data to inform decision-making
Strong project management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously
Ability to travel: 50%+
Preferred Qualifications:
Food and Beverage knowledge and experience
Experience working in a hardware or technology-focused company is a plus
B2B Marketing Experience, Enterprise sales experience
Proficiency with digital marketing, social media strategy, field marketing and print/point of purchase
Benefits:
Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
3 weeks Paid Time Off, 5 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
Beautiful new SF office with outdoor rooftop workspace
Free beverages with our Bot, snacks, and Wednesday lunches
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Director Account Management jobs in , CA, United States
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