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Action Facilities Management
Washington, DC, United States
Job Summary The Customer Service Representative is responsible for the data entry of work orders related to the maintenance needs of the facility. This position will require the independent judgement to plan, prioritize, and organize a diverse workload. Pay Rate: $26.03 per hour Benefits: This will be a union position. Employees are eligible for
Job Source: Action Facilities ManagementSam's Club
Beltsville, MD, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSaber Group Inc
Washington, DC, United States
Job Description Job Description Benefits: Bonus based on performance Company parties Free food & snacks Opportunity for advancement Training & development About Our Client: Heifer International is a global nonprofit organization dedicated to ending hunger and poverty through sustainable, values-based holistic community development. Their mission
Job Source: Saber Group IncS&T Bank
White Oak, MD, United States
White Oak: 2003 Lincoln Way, White Oak, PA 15131 Work Days and Expected Hours: Monday - Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 6:00 PM Saturday: 9:00 AM - 12:00 PM (Must be flexible around branch hours) Function: Operates a customer service window to provide customers with quality service on a variety of transactions. Suggests solution
Job Source: S&T BankHalvik
Greenbelt, MD, United States
Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special! With a focus on delivering an amazing customer experience to our Federal
Job Source: HalvikSam's Club
Columbia, MD, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubYellowstone Local LLC
Washington, DC, United States
WASHINGTON HVAC SERVICES YOU CAN TRUST After spending years in the HVAC industry, twin brothers Matt and Dan Allred felt that they could provide a better customer experience. The two ultimately decided to venture out on their own, with the goal of providing superior customer service at a fair price by creating an employee-oriented company. Hence,
Job Source: Yellowstone Local LLCCoen Co Inc
Washington, DC, United States
Customer Service Representative - Careers At Coen Share with friends! Back To Openings Customer Service Representative Department: 1220 - Jefferson Ave Location: Washington, PA Career Site : Coen Markets START YOUR APPLICATION Born Here, Raised Here! Coen Markets, Inc. is one of the oldest and largest convenienc
Job Source: Coen Co IncLanham, MD, United States
CP Direct, Inc. is a privately-owned company that supplies superior direct mail printing services to a wide variety of national direct mailers. Our products include continuous forms up to 10 colors (rolls, fanfold, and cut sheet) as well as letters, replies, inserts, brochures, envelopes, newsletters, and cards. Our plant operates both web and sheet-fed presses and offers full-service pre-press and bindery capabilities in our 24-hour facility, located in Lanham, MD.
We are seeking a skilled problem solver who excels in a fast-paced environment. The ideal candidate will possess excellent planning and organization skills, a high attention to detail, and a strong commitment to internal and external customer satisfaction. Previous experience as a customer service representative at a printing facility is required, with experience in the direct mail field being a plus.
Duties/Responsibilities:
Work directly with customers to receive new projects and place them into the production cycle.
Input detailed job specifications into print management system (PRESIDIO) and ensure current plant capacity meets customer scheduling expectations.
Inform customers of any differences between PO specifications and estimated pricing and take appropriate actions to resolve them.
Review and distribute customer proofs and communicate required timeframes for approval to maintain schedule requirements.
Proactively communicate specification and scheduling changes during production, including additional costs, to both customers and internal production staff.
Work with outside vendors to ensure components arrive on time.
Attend and participate in daily production meetings, provide relevant and current updates to attendees.
Ensure customers have a positive experience and inform management of feedback when received.
Provide competent backup for other members of customer service as needed.
Required Skills/Abilities:
Ability to manage complex projects within a team environment.
Excellent verbal and written communication skills to effectively interact with all levels of the organization.
Proficient computer skills.
Proficiency in MS Office, including Word and Outlook
Ability to learn quickly and adapt to new tasks and systems.
Strong attention to detail and a proactive approach to problem-solving.
Education and Experience:
Minimum 2-3 years of Project Management/CSR experience in a printing company.
Benefits:
CP Direct, Inc. offers a competitive benefits package to our full-time employees. Available benefits include Medical, Dental, Vision, Matching 401(k), vacation, and holiday pay.
If you are a motivated individual with a passion for customer service and a background in printing industry, we would love to hear from you!
PLEASE DO NOT APPLY IF YOU DO NOT HAVE BACKGROUND ON CSR IN THE PRINTING INDUSTRY.
Email Alert for Customer Service Representative jobs in Lanham, MD, United States
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