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Aimbridge Hospitality
Rancho Cordova, CA, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
Job Source: Aimbridge HospitalityHilton
Carmichael, CA, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonHyatt Place Sacramento Rancho Cordo
Rancho Cordova, CA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Hyatt Place Sacramento Rancho CordoTownePlace Suites Sacramento Cal Expo
Sacramento, CA, United States
InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year
Job Source: TownePlace Suites Sacramento Cal ExpoResidence Inn Roseville
Roseville, CA, United States
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footpri
Job Source: Residence Inn RosevilleWest Advanced Technologies
Elk Grove, CA, United States
Help Desk Support Specialist Elk Grove, CA / Sacramento, CA 12+ months Experience required: Basic networking concepts, (such as DHCP, DNS, printer queues, VPN) Basic knowledge of Active Directory Knowledge and experience with installation and administration of desktop, laptop, and mobile end user devices. Knowledge of desktop and network securit
Job Source: West Advanced TechnologiesArbor Lodging Management
Roseville, CA, United States
** Front Desk Agent - PART-TIME** **Job Category****:** Front Desk **Requisition Number****:** FRONT002073 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers fo
Job Source: Arbor Lodging ManagementSuperCare Health
Rancho Cordova, CA, United States
“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satis
Job Source: SuperCare HealthSacramento
Oracle Customer Support Desk Agent (3600)at SMX(View all jobs) (mxtech.com/careers/)
United States
Creoal has recently become a proud subsidiary of SMX, marking an exciting collaboration that enhances our collective capabilities to deliver cutting-edge digital transformation solutions.
We are looking for an Oracle **Customer Support Desk Agent** .
**Candidates for this role must be located in, and work from, the East Coast time zone.**
As a member of the Customer Service Desk your focus is to deliver support and solutions to the customer base while serving as an advocate for customer needs. This involves resolving post Go Live non-technical customer inquiries, as well as technical inquiries regarding the use of and troubleshooting for the Oracle ERP/SCM/HCM/EPM suite of applications. In this role, you would be a main contact for the customer as you gather pertinent information from them, reproduce the issue to determine root cause, record the resolution steps and communicate the solution to the customer.
As a Customer Support Desk Agent, you will:
+ Manage support tickets from initial reporting to resolution, ensuring timely and accurate handling. Escalate complex issues as necessary
+ Identify, troubleshoot, and resolve technical problems related to Oracle cloud services.
+ Research customer inquiries to provide the best solution that fits customer model
+ Provide clear and concise explanations to customers regarding technical issues and solutions via phone, email, or online meetings
+ Ability to create and maintain detailed documentation of customer interactions and technical solutions
+ Cross-train in all cloud applications to provide the support needed
**Required Skills and Experience:**
+ Clearance Required: None
+ Bachelor’s degree in Computer Science, Information Technology, Finance, or related field
+ Minimum 5 years working in an Oracle Cloud application support or implementation position
+ A strong commitment to providing exceptional customer service and satisfaction
+ Strong interpersonal skills
+ Excellent communication (verbal and written) skills
+ Experience working productively in remote model
+ Experience working with Microsoft Office products
+ Must be located in, and work from, a location in EST time zone of the United States
**Desired Qualifications:**
+ Knowledge of Jira Ticketing system
+ Strong analytical and critical thinking skills to identify the root cause of issues
+ Ability to manage time effectively, prioritize tasks, and handle multiple issues simultaneously
+ Oracle Implementation Certifications in the ERP Platform are preferred
\#cjpost #LI-JJ1 #LI-Remote
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.
Selected applicant will be subject to a background investigation.
Email Alert for Oracle Customer Support Desk Agent (3600)_ jobs in Sacramento
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