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American Leak Detection
Greenwood, IN, United States
Middle Tennessee A Customer Service Representative (CSR) at American Leak Detection may work out of our office. A CSR is responsible for answering customer questions as well as efficiently scheduling the customer's appointments and dispatching and routing our technicians for their daily jobs. We serve residential, commercial, and municipal customer
Job Source: American Leak DetectioneTeam
Indianapolis, IN, United States
Job Title: Non-Clinical - Customer Service Representative (Days) Indianapolis Location: Indianapolis, IN Pay Rate: $17-18/hr. Duration: 13 Weeks Remote with onsite/virtual training. Work from home position after training completion Position Summary: This position will be responsible for daily member telephone calls which will include directing memb
Job Source: eTeamSRS Distribution
Indianapolis, IN, United States
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in bu
Job Source: SRS DistributionLaborMax Staffing
Indianapolis, IN, United States
Now Hiring for a Customer Service Representative! Bonus and promotion opportunities. Do you like helping others? Do you want to grow and stay with company? Apply today to be a Customer Service Representative for LaborMAX Staffing and grow with us! The Customer Service Representative is responsible for the Company's relationships with current and
Job Source: LaborMax StaffingBone Dry Roofing
Indianapolis, IN, United States
Bone Dry Roofing is searching for a professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers. The CSR may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients t
Job Source: Bone Dry RoofingPSG Global Solutions Careers
Indianapolis, IN, United States
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative , working in Financial Services industry in Indianapolis, Indiana, United States . Be responsible for servicing retirement accounts + business partners (CSS + Advisor Services
Job Source: PSG Global Solutions CareersThe Boyd Group
Indianapolis, IN, United States
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our go
Job Source: The Boyd GroupR1
Carmel, IN, United States
Location: Ascension St Vincent Carmel Shift: Part time Patient Access Rep. Thursday/Friday 6:00AM-6:00PM and Saturdays 7:00AM-2:00PM. Additional shifts including weekends and holidays. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on
Job Source: R1Indianapolis, IN, United States
Customer Service Representative – LEGENDS GLOBAL MERCHANDISE
LEGENDS
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, Hospitality, and Merchandise service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
THE ROLE
The customer service representative plays a critical role in providing quality products and services to our customers.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Handle incoming orders and answer customer service inquiries via phone, web and email.
Process a variety of order types such as backorders, returns, wholesale/bulk, drop-ship, etc.
Identify, research, and resolve customer issues.
Cross-sell and up-sell customers by recommending products that are complimentary to what they are already purchasing.
Develop and maintain positive customer relations, both internally and externally.
Coordinate and collaborate with other departments in executing responsibilities and resolving problems.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Communicate complaints of service failures to supervisor for investigation.
Other duties may be assigned
QUALIFICATIONS
Experience in customer service related activities.
Job Knowledge, Skills and Abilities Excellent typing and data entry skills with strong attention to detail and accuracy.
Strong verbal and written communication skills.
Ability to listen, problem solve and resolve conflict.
Basic computer skills; Microsoft Office, Word, Excel, Outlook.
Ability to understand and follow work processes.
Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
Knowledge of products and quality focus.
Strong team player
Commitment to company’s mission and vision
Practice TCE (Total Customer Service)
Physical Demands
Position requires spending long hours sitting using telephone system and computers, entering customer information which requires attention to detail and high levels of accuracy.
Work Environment
Works in an office environment.
Must be available to work evenings, weekends, and holidays, as deemed necessary.
Job Type: Full-time
Pay: $18/hour
Competitive wage, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Customer Service Representative jobs in Indianapolis, IN, United States
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