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Salesforce Solutions Architect

Torrington, CT, United States

***This position can be remote or based out of our headquarters in CT***

Company Overview

PRIA Healthcare Management, LLC offers a rewarding environment for hardworking, self-motivated individuals. Headquartered in the United States, we are a full-spectrum reimbursement services organization that partners with clients from early ideation through commercialization. Our team's mission is to accelerate the adoption of healthcare innovation by advocating for consistent and reliable reimbursement. PRIA is comprised of experts from reimbursement/ market access, industry, business, and finance.

The Opportunity

The Salesforce Solutions Architect is the glue for our rapidly growing Product Team and plays a vital role in driving key strategic initiatives and projects as we continue to innovate on our platform. The Solutions Architect will work with Salesforce Developers, Product Leaders, and other stakeholders to create project plans, manage to budget, monitor, and report on all aspects of our Product Roadmap. The Solutions Architect will also work across functional teams to identify critical internal and external customer needs to deliver high value improvements and new capabilities to support our programs. This role needs to be able to define solutions in a scalable manner that can be reutilized across multiple clients and can become part of a product offering.

Job Responsibilities

Manage the full project lifecycle on initiatives leveraging the Salesforce platform

Work with stakeholders to define scope, budget, requirements, resources, and schedule

Identify project risks/conflicts and develop mitigation strategies

Develop monitoring and status reporting mechanisms for executive management

Establish and maintain relationships with third parties and vendors

Act as the key interface point between business stakeholders and the product team

Track project performance & metrics to drive successful short and long-term goals

Maintain clear and accessible project documentation

Document Existing Architecture of the Salesforce Platform

Dictate the direction of the platform architecture while keeping in mind the efficiency, scalability and configurable nature of the product

Develop product roadmap to introduce enhancements and new features that can be utilized for additional revenue generation

Establish a development lifecycle process from discovery to deployment.

Regularly review Salesforce platform performance and user adoption, identifying areas for optimization and enhancement.

Requirements 3+ years of Project Management experience (Healthcare industry preferred, and PMP or PMI preferred)

5+ years of Salesforce Sales Cloud, Service Cloud, Experience Cloud experience (Salesforce Admin Certification required)

Understanding of Apex, LWC, Aura Components

Deep understanding of Salesforce architecture, design patterns, and limits. Expertise in data modeling, management, and security

Ability to translate business requirements into technical solutions. Strong analytical and problem-solving skills

Excellent communication and stakeholder management skills. Ability to articulate complex solutions clearly to both technical and non-technical stakeholders

Experience leading technical teams and collaborating with project managers, and developers

Knowledge of integrating Salesforce with other systems using middleware tools and APIs (preferably Mulesoft)

Strong understanding of the Salesforce Platform, relevant best practices and experience managing complex Salesforce environments including 3rd party apps

Analytical with a strong familiarity with project management tools, methodologies, and best practices

Resourceful and motivated self-starter who can work relatively independently

Benefits Competitive compensation package

Generous Paid Time Off

Comprehensive Medical/Dental/Vision plan

401K with 3% match

Tuition Reimbursement Program

Generous Employee Referral Program

Rewards & Recognition Platform

Professional development opportunities

Employee health & wellness programs

Apply

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