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Trapeze Group
Burtonsville, MD, United States
Job Summary: We are seeking an IT Service Desk Technician to join our service desk support team. The IT Service Desk Technician will provide technical assistance and support related to computer systems, cloud services, hardware, and software. The IT Service Desk Technician role is to ensure proper computer operation so that end users can accomplish
Job Source: Trapeze GroupPiper Companies
Washington, DC, United States
Zachary Piper Solutions is seeking a Help Desk Specialist to provide Tier II IT support on a 5-year DoD program in Arlington, VA. Onsite Work in Arlington, VA) : Shift : Monday-Friday: 7:00AM-4:00PM EST MUST HAVE AN ACTIVE SECRET OR TS CLEARANCE MUST HAVE A COMPTIA SECURITY+ CERTIFICATION Responsibilities:•Provide Tier 2 IT support for end
Job Source: Piper CompaniesAdministrative Office of the U.S. Courts
Washington, DC, United States
Summary This position is located in the Department of Technology Services (DTS), AO Technology Office (AOTO), User Technology Integration Division (UTID) in Washington, DC. Responsibilities Under the direction of AOTO Division Chief, the incumbent will serve as a recognized IT Solution Provider/Senior Engineer with a strong background in problem so
Job Source: Administrative Office of the U.S. CourtsDynamic Solutions Technology LLC
Washington
Job Description Job Description Dynamic Solutions Technology, LLC , is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Tier I Help Desk Support Technician to support government agency based in Washington, DC. Responsibilities: Responsible for providing firs
Job Source: Dynamic Solutions Technology LLCDynamic Solutions Technology LLC
Washington, DC, United States
Dynamic Solutions Technology, LLC , is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Tier I Help Desk Support Technician to support government agency based in Washington, DC. Responsibilities: Responsible for providing first-tier support, consisting of tec
Job Source: Dynamic Solutions Technology LLCLatitude, Inc.
Annapolis
Job Description Job Description The Senior Services Engineer will assist with design and implementation of solutions, and provide ongoing operational support for customers’ information systems with onsite requirements. The engineer will also be required to assist with our Support Desk tickets. This candidate will report to the head of the M
Job Source: Latitude, Inc.Inserso Corporation
Washington, DC, United States
Washington , District Of Columbia Full-Time Jan 16, 2024 Inserso is seeking to provide a Desktop Support Technician to support our DOJ OJP customer. The Desktop Support Technician will conduct site surveys; assess and document current site network configuration and user requirements. Design and optimize network topologies. Analyze existing requ
Job Source: Inserso CorporationThe Tatitlek Corporation
Washington, DC, United States
Overview SUMMARY: The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assigned to this function will work directly with end us
Job Source: The Tatitlek CorporationLaurel, MD, United States
We have an outstanding Contract position for anIT Desktop Technicianto join a leading Company located inLaurel, MD.
Must be able to work 100% onsite in Laurel, MD
US Citizenship is required.
Candidate must have the ability to obtain and maintain a Secret Security Clearance.
Please click on this link if you have any questions on how to obtain a clearance : https://www.tadpgs.com/obtain_security_clearance
We are seeking an IT Field Services Technician to help us support the information technology needs of the nation's leading university-affiliated research center. You will be working with engineers, scientists, and business professionals who are addressing critical challenges of our nation. We have been ranked as one of Computerworld's Top Places to Work in IT for the last 6 years and want to add bright, dedicated, hardworking technicians to our team.
Responsibilities :
Your main responsibility will be to provide onsite IT support services for customers including incident response, delivery, and system set-up of new & repaired computers along with the installation of additional hardware, software, and peripherals, driving company vehicles as necessary
You will work primarily on Microsoft Windows, Macintosh, and Linux systems
You will research, analyze, diagnose, and resolve issues with customer systems including computer hardware & software, peripheral equipment, and networks using documented processes where available and best practices where not
Perform computer imaging including software & hardware validation and pre-delivery testing
You will record and create documentation and assist in other teams' areas as needed
You will perform other duties, as assigned
Basic Hiring Criteria :
Bachelor's degree; or in lieu of a degree, at least 4 years of a combination of education and relevant IT-related work experience
Possess the ability to solve and resolve technical problems for users, to independently resolve widely varying sophisticated problems using current job knowledge, research, and external resources
Have hardware experience including Intel-based desktops, laptops, and printers
OperatingSystem (OS) experience to include Windows and Mac OS
Networking experience to include a solid understanding of TCP/IP and DNS and an understanding of Active Directory and Exchange
Are an excellent communicator, highly motivated, and have a strong customer focus with the ability to collaborate with all levels of staff
Are willing and able to support and work the necessary hours to finish critical work, routinely drive company vehicles on and off campus, have the ability to do long walking on a routine basis, and be willing to occasionally (less than 5%) travel within or outside of Maryland
The selected candidate must possess a valid driver's license and will undergo a motor vehicle records check
Have the ability to lift up to 40 lbs
Are able to obtain a Secret-level security clearance; if selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information
Eligibility requirements include U.S. citizenship
Desired Qualifications :
Bachelor's Degree in an IT-related field
Possess enterprise-level experience with Linux, Windows 10, Mac13.2, and/or iOS
Possess certifications: ITIL, A+, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician(ACMT), and HDI Support Analyst
Have software experience with Desktop remote control tools, the ability to troubleshoot Linux operating systems, and/or 2-4 years of experience with system management tools such as Altiris
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/
IT Desktop Technician jobs in Laurel, MD, United States
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