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Money Fit by DRS
, TX, United States
Overview: Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for
Job Source: Money Fit by DRSMeriplex
Houston, TX, United States
Key Responsibilities/ Duties: Responsible for guiding new customers through the onboarding process and ensuring they have a smooth experience. Understand customers’ business needs and how they are using the company's products or services. Build long-lasting relationships with customers by becoming their trusted advisor and point of contact. Identif
Job Source: MeriplexSprinklr
, TX, United States
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr w
Job Source: SprinklrRepeatMD
Houston, TX, United States
Our Story: RepeatMD is a rapidly growing SaaS company in the ecommerce and medtech space that was founded in October 2021. We have established product-market fit, closed a Series A in September 2023, and are now looking to scale our company tenfold in the next calendar year. We are a team on a mission to help our clients in the medical aesthetics
Job Source: RepeatMDSolera Corporation
, TX, United States
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions
Job Source: Solera CorporationePlus inc.
, TX, United States
Overview Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for t
Job Source: ePlus inc.ConvergePoint
Houston, TX, United States
Are you someone who is passionate about building long-term customer relationships? ConvergePoint is seeking a Customer Success Manager to facilitate the onboarding and rollout of our SaaS platform for new customers. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our valued customers. The ideal ca
Job Source: ConvergePointVarsity Tutors
Houston, TX, United States
Job Description Job Description Are you ready to join an innovative and dynamic team that is revolutionizing the education industry? Varsity Tutors for Schools is actively seeking a passionate and highly motivated Customer Success Manager to drive our mission of empowering students and transforming the learning experience. As a Customer Success M
Job Source: Varsity Tutors, TX, United States
Customer Success Manager (Remote, Central Region) Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that but in Customer Success, we strive to make things even better for our customers. We are looking for a highly driven and motivated individual who is passionate about building strong customer relationships and providing a best-in-class experience. In this role, you will be a trusted advisor and advocate for your customer base. Customer Success Managers will assist directly with Mimecast product adoption and optimization, contributing to increased customer retention rates and reducing churn risk. What You’ll Do Building strong external partnerships with your customer base to help pro-actively mitigate the risk of churn
Collaborating internally with a wide variety of departments
Develop a technical understanding of our core product suite and assist customers with adoption and feature utilization
Managing proactive and reactive communications
Participating in risk-mitigation activities alongside your Customer Development Manager
What You’ll Bring 4-year degree preferred
3-5 year’s work experience in a relevant role with at least 1-2 years managing mid-market level accounts, preferably in a security focused SaaS organization.
Strong customer, partner and market orientation in software and subscription services
SAAS company experience in cybersecurity space is preferred
Experience working with multiple levels of customer stakeholders – technical admins, c-level executives, legal, and compliance teams
Great communication skills – verbal and written, ability to communicate clearly and effectively
Ability to collaborate and plan strategically with sales counterparts to directly assist and contribute to NRR and D&C
Ability to travel up to 25%
What We Bring Joining as a Customer Success Manager at Mimecast means leading the charge in ensuring customer success and spearheading targeted initiatives to elevate our shared victories. As you reinforce our position in delivering top-notch solutions and nurturing long-lasting customer relationships, you'll thrive in an environment of constant innovation, access comprehensive professional growth opportunities, and significantly influence the trajectory of a trailblazing company where your efforts directly shape meaningful change. #LI-ND1 DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected]. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
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Customer Success Manager jobs in , TX, United States
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