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Pizza Hut
Fort Mill, SC, United States
What's on the menu: * Daily Pay! * Opportunity to advance quickly- we will train you! * Food Discounts * Flexible Hours * Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtpizzahu
Job Source: Pizza HutCircle K Stores, Inc.
Matthews, NC, United States
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As
Job Source: Circle K Stores, Inc.Dex Imaging
Charlotte, NC, United States
** Customer Service Representative** Customer Service Charlotte, North Carolina **Description** **Dex Imaging** is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We provide the best document handling solutions in the industry with no dependency on a single manufacture
Job Source: Dex ImagingSimon Property Group
Charlotte, NC, United States
**** Center: Retailer: Job Role: Job Type: City: State/Territory: **Description** The Customer Service Representativewill serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers inviting them to enter the sweepstakes and introducing the guest to a Sales
Job Source: Simon Property GroupPls Financial Services, Inc.
Charlotte, NC, United States
Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and s
Job Source: Pls Financial Services, Inc.Ustray
Fort Mill, SC, United States
** Customer Service Representative** **Job Category****:** Manufacturing **Requisition Number****:** CUSTO003671 Showing 1 location **Job Details** **Description** Atkore is forging a future where all Atkore brands, suppliers, employees, customers, partners and communities are building better together a future focused on serving the customer and po
Job Source: UstrayPizza Hut
Belmont, NC, United States
Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtp
Job Source: Pizza HutFamily Dollar
Gastonia, NC, United States
Family Dollar - 111-D WEST GARRISON BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the stor
Job Source: Family DollarCharlotte, NC, United States
In this entry-level position, you will be a part of our customer support team, delivering outstanding service to our clients. Your primary responsibilities will include answering inquiries, resolving issues, and ensuring a consistently positive customer experience. You will be the first point of contact for our customers, providing timely and effective solutions to their questions and concerns. By maintaining a high level of professionalism and empathy, you will help to build and maintain strong customer relationships, fostering loyalty and satisfaction.
Responsibilities:
Answer incoming calls promptly, professionally, and courteously.
Demonstrate excellent communication skills in both written and verbal interactions.
Troubleshoot customer inquiries related to their accounts.
Apply common sense and sound judgment to navigate customer interactions.
Identify situations where established protocols may not apply and find appropriate solutions.
Collaborate effectively with colleagues across various departments.
Utilize JD Edwards system efficiently to process orders, provide order status updates, look up part numbers, and access customer information.
Provide customers with accurate and up-to-date information on pricing, product availability, backorders, and shipping details.
Manage inbound phone calls efficiently, minimizing hold times and transfers while providing exceptional service.
Follow established procedures for handling phone orders, updating order statuses, and researching customer inquiries. Continuously recommend improvements to streamline processes and enhance customer support.
Maintain well-organized customer files, both physical and electronic, for efficient access and reference.
Communicate professionally and effectively with both internal and external customers.
Demonstrate ownership and accountability for assigned tasks, following through to completion.
Provide dedicated product and account support as needed to meet seasonal demands.
Assist the Core Team with troubleshooting customer service system issues and train other CSRs on basic problem-solving techniques.
Compile and distribute action items from daily production meetings, keeping everyone informed of backorders and potential product issues.
Demonstrate a willingness to learn and take on new challenges.
Requirements: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Familiarity with general office equipment (copiers, fax machines, phone systems, etc.).
Strong written and verbal communication skills with proper grammar, structure, punctuation, and spelling.
Effective conflict resolution skills.
Professional phone etiquette and interpersonal communication skills.
A customer-service focused mindset with a passion for exceeding expectations.
Self-motivated, proactive, detail-oriented, and a team player.
Ability to maintain confidentiality and discretion in all work-related matters.
Excellent time management and prioritization skills.
High School diploma or GED is required. An Associate's Degree is a plus.
0-3 years of experience in customer service or a related field is preferred.
Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.
Email Alert for Customer Service Representative jobs in Charlotte, NC, United States
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