Software QA Engineer

Austin, TX, United States

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.

Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.

About This Role:

PayIt is looking for a Software QA Engineer to develop and execute automated tests that help ensure product quality in our hunting & fishing licensing, volunteer & events management, vehicle registration, and state and local government payment platforms.

QA Engineers are primarily responsible for designing, building, and maintaining test suites, scripts, and frameworks that support the automated testing of PayIt’s applications and platforms.  Our ideal candidate will be able to participate in all stages of software development to identify test automation strategy as early in the development cycle as possible.

This role is ideally based out of our Kansas City office; however, highly qualified remote candidates in AR, FL, GA, IA, IL, KS, MI, MO, NC, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, and WIwill also be considered.  Remote candidates may need to travel to Kansas City up to 5 times per year.

If you have a background in software test automation or a complementary IT field and enjoy providing end-to-end solutions to software quality problems, we would like to meet you.

What You’ll Be Doing:

Design, develop, and execute automated test scripts that provide comprehensive coverage of new features and enhancements

Design, build, and maintain automated test frameworks that support test scenarios across multiple projects

Interacting with web and mobile UIs, APIs, and SQL/NoSQL DBs to drive test steps and verify results

Mentor team members on the development and maintenance of automated test scripts

Prepare test data that verifies application logic, error handling, and system workflows

Collaborate with Development teams to advocate for automation support in applications

Monitor and report on test suite execution status

Analyze test failures to identify root causes

Identify, isolate, replicate, report, and track defects to closure

Document and provide training on automated test processes and tools

Analyze test coverage and identify areas for improvement

Participate in sprint ceremonies to estimate, plan, coordinate, and reflect on testing activities

Participate in the identification and implementation of continuous improvement opportunities within the QA function and broader project teams

What You’ll Need to Have:

Experience designing and implementing test automation frameworks

Experience coding test automation frameworks in Java and/or Python

Experience using Selenium, Appium, or comparable automation tools

Experience developing automated tests at UI, API, and DB levels

Experience automating tests for web and mobile applications

Solid knowledge of SQL and NoSQL

Experience in testing large, distributed systems serving multiple clients

Experience working in an Agile/Scrum or DevOps software development team

Strong sense of ownership, initiative, and teamwork

Strong problem-solving solving skills

Quick to adapt and learn new technology

Strong written and verbal communication skills with an ability to clearly express technical concepts

A sharp eye for quality; meticulous about detail and completeness

Proven ability to work effectively in a geographically distributed team

Bachelor’s degree in an IT-related subject or comparable work experience

Bonus Points For:

Experience implementing tests in Cucumber and/or Robot Framework

Experience working on enterprise or state-level government SaaS solutions

Understanding of hunting & fishing licensing, volunteer & events management, vehicle registration, and/or payments ecosystems

Annual Salary Range: $70,000—$100,000 USD Why Work For Us:

Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.

You’ll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you’ll grow a ton working at PayIt

People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.

We #payitforward with our corporate volunteer program, serving the communities where we work and live.

Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.

What We Care About:

We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.

Commitment to Equal Opportunity

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.

NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here . Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.

To all recruitment agencies:  PayIt does not accept agency resumes. Please do not forward resumes to our careers’ alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.

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Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt’s Business Code of Conduct and Information Security Policies.