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Concord Hospitality
Camden, NJ, United States
Description We are hiring a Night Auditor! We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7....so each front desk role is as important as the others. Associates working the front desk are the key to t
Job Source: Concord HospitalityDelta Hotel Philadelphia Airport
Philadelphia, PA, United States
Overview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Essential Job Functions Perform bookke
Job Source: Delta Hotel Philadelphia AirportDelta Hotel Philadelphia Airport
Philadelphia, PA, United States
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk -- Front Office Manager Essential Job Functions ? Perform bookkeepi
Job Source: Delta Hotel Philadelphia AirportGulph Creek Hotels
Newtown Square, PA, United States
SUMMARY The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is also charged with the same responsibilities of a Front Desk Agent. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the dr
Job Source: Gulph Creek HotelsCambria Hotel Philadelphia Downtown
Philadelphia, PA, United States
About Us Excellent service is a tradition at the Cambria® Hotel Philadelphia Downtown Center City. Our facility has 223 guest rooms and 1,700 square feet of flexible space, as well as on site catering options. With dedicated associates, locally inspired designs and access to little luxuries we are poised to exceed our guest’s every need. Why work
Job Source: Cambria Hotel Philadelphia DowntownSage Hospitality Group
Philadelphia, PA, United States
Why us? American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel
Job Source: Sage Hospitality GroupSage Hospitality
Philadelphia, PA, United States
Why us?: American freedom gained its foothold in Philadelphia a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetica modern hotel des
Job Source: Sage HospitalitySheraton Valley Forge
King of Prussia, PA, United States
Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, r
Job Source: Sheraton Valley ForgeKing of Prussia, PA, United States
The Night Auditor at the Hampton Inn Philadelphia/King of Prussia (Valley Forge) is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).
ESSENTIAL FUNCTIONS :
Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Initiate and complete the End of Day process.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work (i.e., miscellaneous revenue, telephone postings, valet laundry, server and desk agent's paperwork, etc.)
Prepare and distribute the Daily Flash Report as needed.
Transfer the master or house accounts as necessary.
Run morning reports according to MCR and Brand procedures.
Complete any reports as requested by management in a timely manner.
Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Maintain proper operation of the telephone switchboard.
Answer guest inquiries about hotel service, facilities, and hours of operation.
Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
Assist with breakfast setup in select hotels.
Respond to guest requests in a timely and professional manner.
Maintain confidentiality and security of all guests and hotel information.
Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
Be aware of all rates, packages, and special promotions.
Be familiar with all in-house groups and high demand/restricted dates.
Take all necessary information when taking room reservations and follow rate quoting scenario.
Be knowledgeable of the front desk computer system.
Log and deliver packages, mail, and messages.
Be knowledgeable of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
Accurately complete the check-in and checkout process.
Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
Restocks front desk area and supplies as required or assigned by immediate supervisor.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS: Must have a positive attitude and willingness to learn.
Demonstrate the ability to multi-task.
Demonstrate the ability to be detail oriented.
Demonstrate the ability to problem solve to effectively deal with internal and external customers.
Must have basic English verbal and written communication skills.
Must work well in stressful, high-pressure situations.
Basic math skills.
Must have the ability to obtain alcohol awareness certification as required by the State.
Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
Must be able to communicate information and ideas clearly.
Must have a desire to serve all guests.
Must meet the legal age to serve alcoholic beverages (at select properties).
PREFERRED QUALIFICATIONS: Experience in a hotel or a related field.
Brand knowledge and experience.
Our Company
MCR is the 3rd-largest hotel owner-operator in the United States.
Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020 .
MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What's in it for you? Hotel Discounts
Weekly Pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement & upward mobility
Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Other details Job Family Hotels
Pay Type Hourly
Min Hiring Rate $15.00
Max Hiring Rate $17.00
Apply Now
Email Alert for Night Auditor jobs in King of Prussia, PA, United States
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