Account & Relationship Management Representative - (Regional Account Manager)
, PA, United States
The Account & Relationship Management Representative - (Regional Account Manager) performs higher level administrative tasks to support the field sales team to help drive new business and retain existing customers in the Nursing Education sales space.
Account & Relationship Management Representative - (Regional Account Manager) will also need selling skills to sell into some of the smaller product markets as well as upsell digital solutions. The position’s three main responsibilities include (but are not limited to): managing top business retention accounts; onboarding new customers; administrative duties as they arise at both the national and regional level.
Location : US Remote
Job Requirements:
Education :
BA or equivalent experience
Key Responsibilities
Build and maintain effective long-term relationships and a high level of satisfaction at an assigned group of customer accounts
Create demand for the organization's products and services by raising their profile with customers
Achieve revenue targets by increasing revenue spend per account
Identify problems and issues and resolve in line with established procedures
Other Skills, Abilities, Certifications, or Competencies :
Strong critical thinking and communication skills
Full knowledge of operational or administrative processes and ability to perform a range of activities
Ability to communicate and explain information and data within the department, occasionally to external stakeholders
Work under general supervision using established procedures
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.
Travel Requirements :
Less than 10% at the direction of the business
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