Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Machado Consulting
Worcester, MA, United States
Job Description Job Description Salary: Negotiable IMMEDIATE POSITION AVAILABLE Reactive Support Engineer Senior IT Support Engineers are the last line of defense within the IT Support department. Responsibilities include responding to escalated tickets via phone or email and assisting IT Support Technicians with tickets they may have questions o
Job Source: Machado ConsultingMachado Consulting
Worcester
Job Description Job Description Salary: Negotiable IMMEDIATE POSITION AVAILABLE Reactive Support Engineer Senior IT Support Engineers are the last line of defense within the IT Support department. Responsibilities include responding to escalated tickets via phone or email and assisting IT Support Technicians with tickets they may have questions o
Job Source: Machado ConsultingF2OnSite
Westborough, MA, United States
Desktop/End User Support Tech-Microsoft Technologies - Westborough, MA Start ASAP - 8 week project with possible extension 40 hours per week - Monday-Friday 8am-5pm. Need a Microsoft Technologies SME to oversee the rollout of a new platform including creating knowledge base and training staff Technician Requirements Focus on Microsoft Technolo
Job Source: F2OnSiteAstellas Pharma
Westborough
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting busi
Job Source: Astellas PharmaAstellas Pharmaceuticals
Westborough, MA, United States
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting bus
Job Source: Astellas PharmaceuticalsNsc Global
Northborough, MA, United States
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create
Job Source: Nsc GlobalNscglobal
Northborough, MA, United States
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create
Job Source: NscglobalNscglobal
Hopedale, MA, United States
Overview NSC Global is currently looking for a Desktop Field Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile,
Job Source: NscglobalWorcester, MA, United States
Job Description Job Description IMMEDIATE POSITION AVAILABLE
Senior IT Support Engineers are the last line of defense within the IT Support department. Responsibilities include responding to escalated tickets via phone or email and assisting Reactive Support Technicians with tickets they may have questions on but don’t require escalation. Senior IT Support Engineers will troubleshoot complex problems with various systems including servers, networks, and cloud solutions. They will conduct software deployments of varying difficulty across multiple systems. Reactive Support Engineers will require knowledge in administration of Office 365, Windows Servers, Active Directory, Azure Active Directory, Microsoft Intune, VoIP deployments, Microsoft Azure, Microsoft Hyper-V, and wired and wireless networks. Reactive Support Engineers will take part in an on-call rotation alongside Reactive Support Technicians to serve as their escalation point during non-business hours.
At Machado Consulting we involve Information Security in everything we do. Senior IT Support Engineers will be expected to have a suitable understanding of Information Security to be applied to their everyday tasks across Windows systems, networks, and cloud products. Reactive Support Engineers will be responsible for assisting clients with Information Security audits and questionnaires and should be knowledgeable about their contents.
Required Skills:
· Must be self-motivated, team-oriented, and willing to learn
· Must be able to effectively research and solve unique problems
· Ability to manage or limit distractions
· Strong written and verbal communication skills, with emphasis on customer service
· Strong attention to detail and follow-through. Must be well organized.
· Follow process driven instructions and maintain effective time metrics
· Flexibility in prioritizing and responding to multiple incoming requests
· Following instructions and asking for clarification and/or assistance when necessary
Experience Preferred:
· Must have at least 3 - 5 years of experience in a HelpDesk or equivalent role.
· 1+ years of experience in a Systems or Network Administration role.
· Industry certifications desired
· Good understanding of Microsoft Windows Server Operating Systems
· Good understanding of cloud models and products (SaaS, IaaS, PaaS)
· Previous experience with ticketing systems and remote monitoring and management tools.
· Intermediate or better PowerShell scripting is desired
Senior IT Support Engineers are required to work onsite from time to time - a valid driver’s license, and reliable transportation is a requirement.
Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm based in Worcester, MA, with clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below: https://gomachado.com Company Description Machado is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that is a financially strong and fast-growing Managed IT Services Provider, MSP, firm based in Worcester, MA, with clients throughout the United States. We're really moving and shaking! Want to learn a little more about us and all of the cool stuff we're doing? Check out who we are and what we're up to below: https://gomachado.com
#J-18808-Ljbffr
Email Alert for Senior IT Support Engineer jobs in Worcester, MA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.