Manager ~ Goodwill Donation Operations (ADC's), Goodwill of Colorado - Denver Metro area

Denver, CO, United States

Goodwill of Colorado has an exciting opportunity for a highly motivated individual who is seeking a position that offers rewarding job satisfaction! We are seeking a Donations Acquisition Manager to manage the day-to-day operations of Goodwill’s ADCs and donation acquisition/drive activities in the Denver Metro Area. The Donations Acquisition Manager is an inspiring team player who can manage change, while motivating and encouraging others. Donations helps generate the income to support mission operations and community programs provided by Goodwill. Hours of operations Monday- Friday. However, summer hours will change to Thursday-Monday. If you are self motivated, pro-active, and empowering to others, come join our Management team and manage 8 Donations sites & direct our weekend donations drives ~ Lots of community involvement !

Job Summary

The Donation Acquisition Manager is responsible for managing all aspects of Goodwill’s ADCs (Attended Donation Centers) and donation acquisition/drive activities in the Denver Metro Area. The Manager will work hands on, leading by example and ensure an efficient and smooth operation of the department.

Essential Functions

Manages the day-to-day operations of Attended Donation Centers. Understands the supply and demand cycle of donated goods. Oversees the proper handling of incoming donations.

Manages, maintains, and improves donation acquisition/drive activities through non-traditional channels by networking, relationship management, and implementing new ideas to generate revenue. Plans, coordinates, and participates in donation events.

Interviews, hires, disciplines, and trains assigned department staff. Ensures proper staffing levels for all ADC locations. Ensures employees are sufficiently skilled to deal effectively with donors.

Advises and counsels subordinates, peers, and superiors on matters relating to work requirements and personnel problems in assigned departments. Prepares or approves all paperwork, to include but is not limited to timecards, time off requests, and performance evaluations.

Represents Goodwill to the public and to those with whom we do business in an honest and professional manner and acts for Goodwill management in making decisions as required.

Maintains maintenance reports on ADC and department vehicles.

Supplies necessary tools, training, materials, and motivation for increased efficiency in all departments.

Oversees the preparation of all required reports and accounting documents.

Maintains confidentiality and reports any situation to the Director of Operations that may require attention or action. Provides recommendations and workable solutions whenever possible.

Complies with all OSHA and CARF requirements.

Oversees placement of community service volunteers within respective departments.

Provides input and works with the Director of Operations reference the departmental portions of the annual budget.

Ensures effective communication across all levels of assigned departments. Distributes all company memorandums, notices, and announcements. Ensures that information is shared about company and departmental activities.

Follows, implements, and ensures adherence to all Goodwill policies, procedures, and programs.

Responsible for developing and maintaining a harmonious working environment within assigned departments. Cultivate a positive culture of pride and ownership.

Other duties as assigned.

Compensation

Salary - $55,000 - $60,000 Annually DOE. This position is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts, and several voluntary supplemental benefit offerings. In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High school diploma or equivalent. College degree preferred.

Experience

Experience working in a customer facing role required. Three (3) years’ experience in management/supervisory position preferred. Experience managing multi-unit site or locations and experience in the thrift industry preferred. Experience working with computer systems such as Microsoft Office. ‘

Other

Must have excellent written and verbal communication skills, offering and exchanging information with others so that the intended meaning is clarified and understood. Must possess ability to communicate effectively with customers, staff, peers, and subordinates. Must have ability to work with persons with disabling conditions. Must have strong work ethic, be a self-starter, problem-solver, and team player. Must be adaptable and dependable.

Must have the ability to work independently and cross functionally as a strong team member. Must demonstrate flexibility within the framework and pressure of established deadlines. Must be detail oriented, able to learn specific rules, regulations, and standards to maintain compliance and conformance. Must have the ability to multi-task, be organized and have time management skills.

Must be process-focused, data-driven, and results-oriented. Must be able to speak, read, write, and understand English. Accurate with numbers.

Must be able to work at any ADC location necessary to provide coverage and supervision. Must possess valid, Colorado driver’s license. Company vehicle provided ! Must be able to drive on company business and a box truck as needed. Must be able to work varied schedules to include weekdays, weekends, and holidays.

Physical Requirements

Attachment to Job Description

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Guide To Physical Requirements

Continuously (5-8 hours)

Frequently (3-4 hours)

Occasionally (1-2 hours)

Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - FREQUENTLY

Carrying

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

Reaching

Above Shoulder - OCCASIONALLY

At Shoulder - FREQUENTLY

Below Shoulder - FREQUENTLY

TWISTING -

BENDING - FREQUENTLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - FREQUENTLY

Climbing

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - COUNTINUOUSLY

Vision

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Hands/Fingers

Simple grasping - FREQUENTLY

Fine Manipulation - COUNTINUOUSLY

Repetitive Movements - COUNTINUOUSLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - FREQUENTLY

SPEAKING - COUNTINUOUSLY

OTHER, Please Describe – CONTINUOUSLY, Driving On Compa Ny Business

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Education Required

High School / GED or better

Licenses & Certifications Required

Driver's License

Behaviors Required

Leader: Inspires teammates to follow them

Team Player: Works well as a member of a group

Motivations Required

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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