Strategic Account Manager
Dublin, OH, United States
Strategic Account Manager
Job Summary
We are a national, digital dental marketing agency looking for a highly motivated, career-driven Strategic Account Manager. This employee will serve as an outsourced marketing director for multiple accounts and is responsible for managing client relationships, assorted multimedia marketing projects and coordinating team tasks and providing deliverables. A minimum of 5 years of account management experience is required. The ideal candidate has knowledge and experience in website development, SEO, PPC, social media, local SEO, online reviews and overall marketing for success.
Responsibilities
Act as the main point of contact for clients
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned clients, considering their specific needs and requirements
Suggest, design and implement digital projects to increase customer ROI and company growth
Ability and willingness to do consultative analysis and sales to assist with client growth
Address client queries effectively and in a timely manner
Optimize web content to increase traffic and improve SEO
Present social media strategies to clients
Report on web performance metrics
Analyze digital campaign success
Stay up-to-date with digital technology trends and share amongst Account Managers and cross-functional teams
Key Competencies Proven work experience as a Digital Account Manager
Hands-on experience with SEO/SEM and website design
Experience implementing and optimizing Google Ads campaigns
Experience navigating and interpreting Google Analytics
In-depth understanding of online marketing tools and social media platforms
Prior experience as an Account Manager in an agency and/or fast paced atmosphere
Excellent verbal and written communication skills
Strong analytical skills
Ability to do consultative sales
Proficient knowledge of MS Office Suite (Excel, Word), Google Drive, email marketing systems and project management systems
BS in Marketing or relevant field
Ability to travel up to 25%
Required Skills/Abilities Client first mentality
Excellent problem analysis and problem-solving skills;solution oriented
Outstanding knowledge of full suite of services
Strong organizational and planning skills
Attention to detail
Strong collaborator
Excellent interpersonal and communication skills, including public speaking
Able to work in a fast-paced environment and meet deadlines
Desire for continuous learning
Adaptability
Team player
Education and Experience Full-time, in-office capabilities
Hands-on digital marketing experience, including social media management, website design, email marketing, pay-per-click advertising, SEO and other key initiatives
Bachelor's degree
5 years of account management experience
Proficient knowledge of MS Office Suite (Excel, Word), Google Drive, email marketing systems and project management systems
Professional knowledge of marketing
Knowledge of dental or medical field is ideal but not necessary
Compensation 401K
Medical benefits, dental and vision
Paid vacation
Compensation based on experience
Job Type: Full-time; in-office
About Us
Whiteboard Marketing is a national dental marketing agency based in Dublin, Ohio. We are a family owned-agency built on teamwork, support and passion for helping each other grow professionally. We offer our clients customized digital solutions to help fill their schedule, grow their brand and allow them to focus on providing quality patient care. Our clients are at the forefront of all we do.
To apply, submit your resume and cover letter to [email protected]. Please include desired compensation.
EOE