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Strategic Account Manager

Dublin, OH, United States

Strategic Account Manager

Job Summary

We are a national, digital dental marketing agency looking for a highly motivated, career-driven Strategic Account Manager. This employee will serve as an outsourced marketing director for multiple accounts and is responsible for managing client relationships, assorted multimedia marketing projects and coordinating team tasks and providing deliverables. A minimum of 5 years of account management experience is required. The ideal candidate has knowledge and experience in website development, SEO, PPC, social media, local SEO, online reviews and overall marketing for success.

Responsibilities

Act as the main point of contact for clients

Build strong, long-term client relationships and maintain frequent contact

Set digital strategies for your assigned clients, considering their specific needs and requirements

Suggest, design and implement digital projects to increase customer ROI and company growth

Ability and willingness to do consultative analysis and sales to assist with client growth

Address client queries effectively and in a timely manner

Optimize web content to increase traffic and improve SEO

Present social media strategies to clients

Report on web performance metrics

Analyze digital campaign success

Stay up-to-date with digital technology trends and share amongst Account Managers and cross-functional teams

Key Competencies Proven work experience as a Digital Account Manager

Hands-on experience with SEO/SEM and website design

Experience implementing and optimizing Google Ads campaigns

Experience navigating and interpreting Google Analytics

In-depth understanding of online marketing tools and social media platforms

Prior experience as an Account Manager in an agency and/or fast paced atmosphere

Excellent verbal and written communication skills

Strong analytical skills

Ability to do consultative sales

Proficient knowledge of MS Office Suite (Excel, Word), Google Drive, email marketing systems and project management systems

BS in Marketing or relevant field

Ability to travel up to 25%

Required Skills/Abilities Client first mentality

Excellent problem analysis and problem-solving skills;solution oriented

Outstanding knowledge of full suite of services

Strong organizational and planning skills

Attention to detail

Strong collaborator

Excellent interpersonal and communication skills, including public speaking

Able to work in a fast-paced environment and meet deadlines

Desire for continuous learning

Adaptability

Team player

Education and Experience Full-time, in-office capabilities

Hands-on digital marketing experience, including social media management, website design, email marketing, pay-per-click advertising, SEO and other key initiatives

Bachelor's degree

5 years of account management experience

Proficient knowledge of MS Office Suite (Excel, Word), Google Drive, email marketing systems and project management systems

Professional knowledge of marketing

Knowledge of dental or medical field is ideal but not necessary

Compensation 401K

Medical benefits, dental and vision

Paid vacation

Compensation based on experience

Job Type: Full-time; in-office

About Us

Whiteboard Marketing is a national dental marketing agency based in Dublin, Ohio. We are a family owned-agency built on teamwork, support and passion for helping each other grow professionally. We offer our clients customized digital solutions to help fill their schedule, grow their brand and allow them to focus on providing quality patient care. Our clients are at the forefront of all we do.

To apply, submit your resume and cover letter to [email protected]. Please include desired compensation.

EOE

Apply

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