Site Reliability Engineer

San Francisco, CA, United States

Do you want to empower organizations to fairly and equitably hire, promote, retain and compensate their employees? Syndio is a Series-C technology company committed to fairness in the workplace. Fueled by investments of $83M from Bessemer Ventures, Voyager Capital and social change organization Emerson Collective, Syndio is investing in growing our team and products.

This is a critical moment when organizations are looking for ways to take tangible action to fight gender and racial bias, and we believe creating diverse and inclusive workplaces for all starts with workplace equity.

About the role #ubiquitous intro

Are you passionate about building and maintaining highly reliable software systems? Do you thrive in a collaborative environment and enjoy contributing to a squad pushing the boundaries of technology?

We are looking for a skilled and motivated Site Reliability Engineer (SRE) who will design, implement, maintain, and evolve solutions that increase the reliability and availability of our applications and systems. We strive for close collaboration, shared ownership, and constant learning. As an SRE, you will apply software principles to ensure our applications are designed to eliminate single points of failure, provide maximum observability, and experienced failures are resolved quickly and efficiently.

#the gist

We are looking for someone who is passionate about SRE practices and methodologies to solve business requirements, constantly seeking new techniques, tools, and solutions to enhance our systems. As a startup in a fast-paced high growth environment, we are looking for an engineer that isn't bound by dogmatic principles assigned to traditional engineering roles. You’ll be exposed to, develop skills in, and be responsible for work that may at times fall into the traditional world of platform, data, security, and software engineering.

#not awkward- just real

Before we get started, let’s be specific here with minimum skillsets. This is a mid-level engineer position. We use Kubernetes and Terraform almost exclusively in a 100% cloud-based environment. You are an engineer who is still growing, comfortable in your knowledge of these technologies, and has relevant experience managing kubernetes applications in an SRE role. Why this job is exciting Be a critical member in our engineering squads designing, implementing, managing, and reviewing infrastructure and application operational and architectural state

Design, implement, and operate production systems using best practices in automation, monitoring, and observability

Collaborate with developers, SRE’s, and other engineers to ensure smooth deployments, minimize downtime, maximize observability, share knowledge, and contribute to continuous improvement initiatives

Experiment with cloud infrastructure environments and services

Technologies you will work with: GCP, Kubernetes, Terraform, Helm, Datadog, Python, Go, and more

About you #important stuff 3+ years of experience in a cloud operations environment operating as an SRE or similar role operationalizing and maintaining cloud services using Kubernetes (we use GKE)

Experience with continuous integration and delivery frameworks

#really important stuff You are eager to learn, share knowledge and ideas, and grow with our team

You are available and willing to step in for emergency response and incident management

You are relentlessly curious, willing to explore all aspects of the product to identify gaps in stability, scalability, and performance

You want to own and drive initiatives within Syndio that leverage and build your skills and interests

#REALLY really important stuff You assume positive intent, are humble and eager, expect the best from yourself, value partnership over perfection, and provide grace and understanding in stressful situations

You value a remote work environment and know that it requires greater intentionality on your part to build and maintain strong working relationships

While this is a remote position, you must reside in: NY Metro, Bay Area, or Greater Seattle

#BONUS Coding experience is a plus (we use Python and Go)

Experience with security best practices for cloud deployments

Role progression

Within 1 month, you’ll complete a comprehensive and supportive onboarding process and be able to make isolated contributions to the product, developer tooling, and infrastructure

Within 3 months, you’ll have a grasp of the complete set of components (services, tools, configuration, etc.) that make up the product and infrastructure. You will continue to make isolated contributions. You will be a full member of the on-call rotation.

Within 12 months, you’ll be able to suggest and implement complex changes to the infrastructure, developer tooling, and capacity planning

Why you'll love it here: Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits.

Competitive Compensation. For this role our salary is targeted at $114,000 -$156,000 per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Syndio Equity. So you can share in Syndio’s success.

Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave.

16 weeks of paid parental leave

Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.

Life Insurance & Disability. Syndio covers the full premium.

401(k). To help you save for your future.

Fully remote model - #LI-Remote

The interview overview

Below you'll find an outline of the interview plan for our Site Reliability Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

30 min interview with a member of our Talent Team

45 minute zoom interview with the Hiring Manager

Three video interviews with several team members (Engineering Manager, SRE, Software Engineers) - 3 hours

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Employees joining the Syndio team at this early stage of growth will impact this critical social issue and support a growing customer base (including Nordstrom, General Mills, Match Group, and others) to take tangible action on workplace fairness.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

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