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Product Marketing Manager

Concord, MA, United States

Tripleseat is a leading event management software company that empowers restaurants, hotels, and unique venues to streamline their event booking process, increase sales, and deliver exceptional guest experiences. Our platform, built by hospitality experts, has revolutionized the way businesses manage and grow their events.

We are seeking a talented and experienced Product Marketing Manager to join our dynamic team at Tripleseat. In this role, you will be responsible for developing and executing strategic product marketing initiatives that drive adoption, engagement, and revenue growth for our event management software.

This role will be an in-office role based in our Concord, MA office. We do have flexible work from home options. Remote location may be available.

What you will do:

Develop and implement comprehensive product marketing strategies aligned with company goals

Conduct market research and analyze customer insights to identify market opportunities and inform product positioning

Collaborate with product management, sales, and customer success teams to understand customer needs and develop effective messaging and positioning

Create compelling content, including product collateral, website copy, case studies, and blog posts, to educate and engage target audiences

Plan and execute product launches, including go-to-market strategies, sales enablement, and customer communication

Develop and manage product demos, webinars, and other product-related events

Analyze and report on the effectiveness of product marketing initiatives, providing data-driven insights and recommendations

What we are looking for:

3-5 years of experience as a Product Marketing Manager in a SaaS software company

Proven track record of successfully launching and marketing software products

Strong understanding of the event management and hospitality industry

Excellent written and verbal communication skills, with the ability to craft compelling product narratives

Experience with market research, customer segmentation, and competitive analysis

Proficient in data analysis and reporting, with the ability to derive actionable insights

Collaborative mindset and ability to work effectively with cross-functional teams

Bachelor's degree in marketing, business, or a related field; MBA is a plus

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.

Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.

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