Bilingual Call Center Representative
Tomball, TX, United States
Job description
Ready to work? We are looking to hire as soon as possible!
Looking to hire several high energy, bilingual Customer Service Representatives to manage customer queries and review accounts. You will be asked to process orders and make modifications as needed.
To do well in this role you will need a positive attitude and experience working with computers.
JOB DESCRIPTION
Maintaining a positive, empathetic, and professional attitude toward customers
Responding promptly to customer inquiries
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Managing a team of junior customer service representatives
Ensure customer satisfaction and provide professional customer support
REQUIREMENTS
High school diploma or GED equivalent
Bilingual in English and Spanish preferred
Comfortable using computers
Experience working with customer support