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Bilingual Call Center Representative

Tomball, TX, United States

Job description

Ready to work? We are looking to hire as soon as possible!

Looking to hire several high energy, bilingual Customer Service Representatives to manage customer queries and review accounts. You will be asked to process orders and make modifications as needed.

To do well in this role you will need a positive attitude and experience working with computers.

JOB DESCRIPTION

Maintaining a positive, empathetic, and professional attitude toward customers

Responding promptly to customer inquiries

Knowing our products inside and out so that you can answer questions

Processing orders, forms, applications, and requests

Keeping records of customer interactions

Communicating and coordinating with colleagues as necessary

Providing feedback on the efficiency of the customer service process

Managing a team of junior customer service representatives

Ensure customer satisfaction and provide professional customer support

REQUIREMENTS

High school diploma or GED equivalent

Bilingual in English and Spanish preferred

Comfortable using computers

Experience working with customer support

Apply

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