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Wenco Industries
Denver
Job Description Job Description Description: Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excelle
Job Source: Wenco IndustriesRoadmasters Auto Care
Broomfield, CO, United States
Company Overview: At Roadmasters Tire Pros & Auto Care, we highly value each employee and encourage their growth and development. We offer a fun and friendly work environment, along with excellent training and career advancement opportunities. As a strong and stable company, we strive to provide competitive compensation and top-tier benefits. Join
Job Source: Roadmasters Auto CareBrakes Plus
Littleton, CO, United States
Company Description Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new stores in each of these regions while maintaining the family values and st
Job Source: Brakes PlusRoadmasters Auto Care
Denver, CO, United States
Job Description Job Description Company Overview: At America's Auto & Tire, we highly value each employee and encourage their growth and development. We offer a fun and friendly work environment, along with excellent training and career advancement opportunities. As a strong and stable company, we strive to provide competitive compensation and t
Job Source: Roadmasters Auto CareGroove Auto
Englewood
Job Description Job Description Groove Ford is hiring an experienced Main Line Service Advisor to join our growing team in Centennial, CO. Competitive pay plan with a career path that offers an opportunity for financial growth. Income opportunity ranges from $90,000 - $130,000 + annually What We Offer: Career growth that provides mentorshi
Job Source: Groove AutoBrakes Plus
Arvada, CO, United States
Job Description The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team
Job Source: Brakes PlusGroove Auto
Englewood, CO, United States
Groove Ford is hiring an experienced Main Line Service Advisor to join our growing team in Centennial, CO. Competitive pay plan with a career path that offers an opportunity for financial growth. Income opportunity ranges from $90,000 - $130,000 + annually What We Offer: Career growth that provides mentorship, training, and paid ongoing ce
Job Source: Groove AutoGroove Auto
Englewood
Job Description Job Description Are you looking to join a trusted brand that provides career growth and stability? Groove Toyota seeks a customer-focused, results-oriented Automotive Express Customer Service Advisor to join our successful and growing team! This position is commission-based, and opportunity ranges from $45,000 - $55,000 What We
Job Source: Groove Auto, CO, United States
Job Title: Service Advisor
Location: Glenwood Springs
Job Category: Sales
Level/Salary Range: $60,000 - $110,000 (Commission + Bonuses)
Position Type: Full Time
Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience
High School Diploma or general education degree (GED)
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Valid Driver License
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Email Alert for Automotive Service Advisor jobs in , CO, United States
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