Lead Human Resources Technology Analyst

, IL, United States

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description: The Lead HR Tech Analyst will play a vital role in supporting Discover's HCM business processes by leveraging their expertise in Workday and related HR technologies. The primary objective of this role will be to ensure the efficient operation, configuration, and continuous improvement of the Workday Human Capital Management System to meet the needs of our employees and the business. This role will work closely with various stakeholders, including HR, Compensation, talent acquisition teams, and learning and development professionals, to ensure the effective implementation and utilization of the Workday platform. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities:

Leads Workday configuration and solutioning in partnership with Product owners

Work closely with People Analytics team for workday reporting and dashboard enhancements

Partners with IT team on integrations and build of Workday Extend apps

Coaches and mentors HR Technology Analysts – sharing Workday expertise.

Supports Workday release management, reviews release summaries, and releases readiness documents from solution vendors. Identifies enhancement solutions and impacts to downstream systems.

Partners with technology teams and third-party consultants to develop and deploy data interfaces and systems integrations.

Provides project management oversight for decentralized projects, programs, and initiatives.

Research system trends with a focus on product and service development, delivery, and support.

Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applies key technologies. Examines trends in information systems training, materials, and techniques. Through classes, training, use of collaborative tools at work, cloud communities, continually increases both HR knowledge and HR Technology application/tools knowledge.

Recommends process and customer service improvements, innovative solutions, and policy changes. Designs and develops user procedures, guidelines, and documentation to support change management initiatives.

Manages and resolves issues with HR systems

Drives continuous improvement and service delivery excellence within the functional area by ensuring a well-controlled environment through effective processes, workflow, and technology.

Develops or implements quality control programs to ensure quality of HR data.

Minimum Qualifications

At a minimum, here’s what we need from you:

Bachelors’ Degree in Information Technology or Human Resources

6+ years experience with Human Capital Management Systems

3+ years with configuration knowledge of 2 or more Workday modules including HCM, Recruiting, Advance Comp, Payroll, Time & Attendance, Performance & Talent Management

2+ years with advance excel experience

In lieu of a degree, 8+ years’ experience with Human Capital Management Systems

Preferred Qualifications

If we had our say, we’d also look for:

Workday partner or Pro Certification strongly desired

Must be able to communicate - both verbal and written - for direct consultation with customers at all levels in the organization to define requirements, design solutions, test and implement to meet the business need.

2 + years of Workday consulting and or implementation experience

EIBs and Calculated fields experience preferred

Experience using Agile scrum methodology

Experience using Service Now and or Jira application

Application Deadline:

The application window for this position is anticipated to close on May-28-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description: The Lead HR Tech Analyst will play a vital role in supporting Discover's HCM business processes by leveraging their expertise in Workday and related HR technologies. The primary objective of this role will be to ensure the efficient operation, configuration, and continuous improvement of the Workday Human Capital Management System to meet the needs of our employees and the business. This role will work closely with various stakeholders, including HR, Compensation, talent acquisition teams, and learning and development professionals, to ensure the effective implementation and utilization of the Workday platform. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities:

Leads Workday configuration and solutioning in partnership with Product owners

Work closely with People Analytics team for workday reporting and dashboard enhancements

Partners with IT team on integrations and build of Workday Extend apps

Coaches and mentors HR Technology Analysts – sharing Workday expertise.

Supports Workday release management, reviews release summaries, and releases readiness documents from solution vendors. Identifies enhancement solutions and impacts to downstream systems.

Partners with technology teams and third-party consultants to develop and deploy data interfaces and systems integrations.

Provides project management oversight for decentralized projects, programs, and initiatives.

Research system trends with a focus on product and service development, delivery, and support.

Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applies key technologies. Examines trends in information systems training, materials, and techniques. Through classes, training, use of collaborative tools at work, cloud communities, continually increases both HR knowledge and HR Technology application/tools knowledge.

Recommends process and customer service improvements, innovative solutions, and policy changes. Designs and develops user procedures, guidelines, and documentation to support change management initiatives.

Manages and resolves issues with HR systems

Drives continuous improvement and service delivery excellence within the functional area by ensuring a well-controlled environment through effective processes, workflow, and technology.

Develops or implements quality control programs to ensure quality of HR data.

Minimum Qualifications

At a minimum, here’s what we need from you:

Bachelors’ Degree in Information Technology or Human Resources

6+ years experience with Human Capital Management Systems

3+ years with configuration knowledge of 2 or more Workday modules including HCM, Recruiting, Advance Comp, Payroll, Time & Attendance, Performance & Talent Management

2+ years with advance excel experience

In lieu of a degree, 8+ years’ experience with Human Capital Management Systems

Preferred Qualifications

If we had our say, we’d also look for:

Workday partner or Pro Certification strongly desired

Must be able to communicate - both verbal and written - for direct consultation with customers at all levels in the organization to define requirements, design solutions, test and implement to meet the business need.

2 + years of Workday consulting and or implementation experience

EIBs and Calculated fields experience preferred

Experience using Agile scrum methodology

Experience using Service Now and or Jira application

Application Deadline:

The application window for this position is anticipated to close on May-28-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation:

The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

With our benefits, life’s easier – which means you’re free to grow Join us and you can expect a whole lot of rewards. From Health and insurance to on-site fitness centers, there’s everything you need to thrive – in and out of work.

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