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Public Partnerships
Washington, DC, United States
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay
Job Source: Public PartnershipsTrinity Health
Kensington, MD, United States
Employment Type: Full time Shift: Description: Enrollment Specialist Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required. Status: Full time Location: PACE Of Montgomery County Incentives: 1st Day Benefits Bilingual Preferred Position Purpose: As an Enrollment Specialist at Trini
Job Source: Trinity HealthStraighterLine
Arlington, VA, United States
At StraighterLine we are on a mission to help students succeed! About Us StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine's 215 courses to upskill into new careers or earn credit from o
Job Source: StraighterLineTrinity Health
Gaithersburg, MD, United States
Employment Type: Full time Shift: Description: Enrollment Specialist Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required. Status: Full time Location: PACE Of Montgomery County Incentives: 1st Day Benefits Bilingual Preferred Position Purpose: As an Enrollment Specialist at Trini
Job Source: Trinity HealthHoward University
Washington, DC, United States
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. BASIC FUNCTION: The purpose of this position is to act as the liaison between the Faculty Practice Pla
Job Source: Howard UniversityPrime Therapeutics
Washington, DC, United States
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Senior Enrollment Specialist Job Description Summary This position is responsible for processing, data entry and file maintenance of enrollment, assessm
Job Source: Prime TherapeuticsEvolving Wisdom
Washington, DC, United States
Evolving Wisdom is one of the fastest growing, internationally acclaimed online learning companies specializing in transformational personal and professional growth. We are positioned at the leading-edge of the multi-billion-dollar coaching and workshop industry with education rooted in a solid foundation of groundbreaking doctoral research, and m
Job Source: Evolving WisdomHoward University
Washington, DC, United States
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. BASIC FUNCTION: The purpose of this position is to act as the liaison between the Faculty Practice Pla
Job Source: Howard UniversityWashington, DC, United States
Job Description:
Job Summary:
CareLinx is looking for an Enrollment Specialist to assist with CareLinx’s Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and the Enrollment Specialist position is inbound call center focused to provide support and guidance to members and families who call in with questions or to complete the CareLinx enrollment process. This includes answering benefit specific questions, developing rapport and building confidence in the services that CareLinx can provide, gathering demographic information and individual preferences, and working through the ADL calculator to complete the member’s profile. This position is also responsible for launching the caregiver search and setting up the member with a dedicated Care Advisor who will guide them through the caregiver search journey.
As an Enrollment Specialist, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service. You should also be a team player and be willing to learn about CareLinx’s health plan partners. You need to thrive in a fast-paced, technology-forward environment, hold yourself to high professional standards, and be comfortable working from home. If you think there’s alignment with the description above, CareLinx may be the place for you.
Essential Job Functions:
Intake new families and help them enroll in the specific health plan program by identifying home care needs and caregiver preferences
Provide support to families who contact the call center with questions and ensure overall satisfaction, 1st call resolution and exceptional member experience
Document accurate and complete notes of all family and caregiver interactions in CareLinx’s EHR system
Work collaboratively and professionally with other team members and teams within CareLinx
Exhibit excellent verbal and written communication skills via phone, email, and text
Specific Skills/ Attributes:
Effective time management skills and high attention to detail
Excellent verbal and written communication skills
Superior organization and multitasking capabilities
Goal-driven, problem solver
Comfortable working in a remote environment
Professional, confident, outgoing demeanor
Experience working with Microsoft Office Suite
Ability to maintain strict confidentiality, and exercise good judgment
Enrollment Specialists are expected to meet performance goals set forth per CareLinx guidelines
Additional job duties may be assigned on an as-needed basis
Qualifications:
Experience working with Microsoft Office Suite
High school diploma or equivalent is required
Some college-level coursework is preferred
Six months experience in a customer service role or a minimum of 1 years experience in a customer service environment, required
At least one year of experience in a customer service or call center environment or a minimum of 2 years experience in a customer service environment, preferred
Previous healthcare experience preferred
Prolonged periods of sitting at a desk and working on a computer.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Email Alert for Enrollment Specialist - Remote jobs in Washington, DC, United States
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