Teller I

Job Summary: Proficiently perform teller function, processing transactions with accuracy and balance according to the Bank's standards, policies and procedures. Increase the Bank's market share by maximizing sales opportunities through relationship management and business development efforts.

ESSENTIAL DUTIES & RESPONSIBILITIES

Demonstrate awareness, commitment and dedication to servicing and building customer relationship

Gain full knowledge of the products and services offered by the Bank

Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services

Responsible for operational compliance and adherence to bank policies and procedures

Gain full understanding and knowledge of the teller function

Consistently deliver exceptional customer service

Perform additional duties as requested, needed or assigned

JOB REQUIREMENTS

Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings

Ability to lift 30 pounds

Basic knowledge of keyboard and computer skills

Ability to perform basic arithmetic operations with the use of a calculator

Must have basic business acumen and professionalism

Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated

Must have reliable transportation

Must be flexible and able to adapt to new job locations and re-assignments as directed

Fluent in written and verbal English

Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

High School Diploma or GED

Up to two years of teller or cash handling experience with accurate balancing record

Customer service experience and/or sales experience preferred

PAY RANGE: $20.00 - $21.85/hourly

The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee.

fully paid medical and dental insurance

HRA

401(k) plan with an 8% bank match

paid time off (PTO)

paid holidays

a bonus program

flexible spending accounts

vision service plan

group term life insurance

short and long term disability insurance

tuition reimbursement

an Employee Assistance Program

We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

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