Winchester Savings Bank
Winchester / Global
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Winchester / Global
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Teller
Active - Regular full-time Winchester, MA, US
Salary Range: $17.75 To $24.25 Hourly
Summary/Objective
Responsible for performing a variety of routine customer transactions. Represents the Bank in a courteous manner, providing prompt, efficient, and accurate service in processing transactions.
Essential functions
Perform routine customer transactions including deposits, withdrawals and loan payments; cash checks within approval limit
Accept foreign checks for collection
Buy and sell foreign currency for customers
Issue money orders and treasurer’s checks
Maintain and control an assigned cash box; balance cash and work at day’s end
Process mail transactions
Order and verify exchanges of cash with main cash vault
Redeem Savings Bonds
Identify BSA transactions
Identify Funds Availability transactions
Be knowledgeable with the Bank’s products and services
Properly quote interest rates
Verify and process daily night bag deposits
Assist with ATM settlement when requested
Attain referral goals as assigned
Adhere to the Customer Service Standards
Cover switchboard as necessary
May have check signing authority
Perform additional duties as required
Strong customer service skills; strong communication and interpersonal skills with the ability to interact with all types of customers; ability to pay attention to detail.
Required education and Experience
High school diploma or Equivalent
Cash handling and customer service experience preferred (length and type)
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