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Leasing Consultant - Balch Springs, TX

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Leasing Consultant

The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Essential Duties & Responsibilities

Property Leasing and Administration

Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign lease

Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow up needed

Completes all leasing paperwork needed before move-in

Assisting with lease audits, walking units, and turn process

Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.

Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed leasing goals

Perform various administrative tasks as needed

Deal with resident complaints, concerns, and requests to ensure resident satisfaction

Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)

Contribute to the general upkeep and cleaning of office, common areas, and model

Marketing & Outreach

Assist in implementing annual marketing plan outreach

Review and assist in completing market survey/analysis continually to generate ideas and formulate plans

Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report

Customer & Resident Relations

Manage excellent customer service and monitor service request turnaround and responsiveness

Projects a favorable image of the community to achieve property objectives and public recognition

Ensure consistency in dealing with residents on all matters

Enforce policies of the community that the immediate supervisor delegates

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice.

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