Special Projects Manager

Chicago, IL, United States

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Role:

U.S. Bank is seeking an effective Senior Special Projects Manager to lead and drive critical initiatives that are strategically important to the organization. This role supports the management and execution of Branch and Small Business Banking priorities and acts as a liaison to a multitude of partners. This multifaceted position requires strong project management skills, strategic thinking, problem-solving abilities, and effective collaboration with cross-functional teams.

The Special Projects team participates in the identification, design, development and implementation of assigned projects. This role will also accelerate and organize common priorities across Branch and Small Business Banking while enabling business routines that facilitate communication and decision making. This individual will work on a variety of complex, large scale projects spanning numerous topics which may include monthly and quarterly business reviews, problem and solution framing for escalations, and accelerating DEI initiatives across 12K branch and small business colleagues. This role will interface with internal and external resources to ensure successful and timely completion in accordance with needs. Adaptability, a passion for learning and a strategic mindset will be essential for understanding project objectives, setting priorities and achieving meaningful outcomes in our dynamic and evolving environments.

Key activities include:

Plan and execute projects from initiation to completion, including exceptional ability to identify project goals, objectives, and key performance indicators (KPIs) in collaboration with stakeholders

Monitor and track project progress, providing regular updates to senior management and stakeholders

Draw insights from multiple data sources to inform decision-making

Proactivity identify opportunities to drive effectiveness and efficiency across the organization

Untangle complex emerging issues and drive timely resolutions

Basic Qualifications

Master's degree, or equivalent work experience

10 or more years of experience in project management activities

Two or more years of managerial experience

Preferred Skills/Experience:

Expert knowledge of assigned business line or functional area (Branch & Small Business Banking)

Proven experience in managing and delivering complex projects with multiple stakeholders

Expert level experience creating PowerPoint presentations, communications and talking points for leadership.

Experience working in Excel with pivot tables and graphs for visual displays of data.

Excellent leadership and team management skills with the ability to inspire and motivate teams to achieve project objectives

Strong strategic thinking and problem-solving abilities with a focus on results and continuous improvement

Exceptional organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously

Excellent communication skills, both written and verbal, with the ability to effectively present information to stakeholders at all levels

Ability to thrive in a fast-paced, dynamic environment, adapting to changing priorities and deadlines

Ability to distill complex information into clear and compelling insights, messages and summaries

Proven business transformer with strong interpersonal skills to work effectively across teams and influence decision makers

Experience in financial services a plus

Ability to identify and resolve exceptions and to analyze data

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.