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Operations Support Specialist

Denver, CO, United States

Are you compassionate about animals and have a desire to speak for those who cannot? Do you like making a difference in lives for both animals and people? Do you work well in a fast-paced team environment? Dumb Friends League wants you!

Purpose of the Position:  This position provides support to all shelter operations teams by completing administrative, cleaning, and other support tasks ensuring the highest quality care for the animals and patrons served at the Dumb Friends League.

Responsibilities

Will float to various departments to support operations and shelter veterinary services as assigned

Assist the pet admissions team by performing dog testing and introductions

Handle incoming in-kind donations and maintain an organized storage space

Ensure hallway clean-up stations are stocked and organized. Maintain the League’s standard of neat and clean facilities in assigned areas of responsibility

Cover events or tasks, staff shortages or scheduling challenges as needed

Complete regular inventory of PPE/supplies shelter-wide, ensure PPE is appropriately stocked throughout shelter daily

Obtain and maintain required certification to perform duties of euthanasia technician, holder and trainer

Meet all requirements of membership to the disaster response team

Maintain safe animal handling skills, including the ability to handle dangerous/fractious animals

May provide ongoing support and training to staff and volunteers

Complete driving errands as needed

Partner with departments as needed to ensure the League’s facilities and equipment are in good working order

Provide appropriate content to development, marketing, communications, and education teams

People Care

People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Key competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes and actions. More in-depth definitions regarding these competencies are available from your manager, human resources, and can be found on the employee intranet.

Integrity and Ethics

Adapting to Change and Ambiguity

Customer and Community Focus

Analytical Thinking

Conflict Management

Full Time Benefits  – Please visit our website for a comprehensive list of all offered benefits.

Benefits (medical, dental, and vision)

Flexible spending accounts

League-paid Life and Short-Term Disability Insurance

Paid Time Off (PTO)

Holiday Pay

401(k)

Compensation: $22.50-$23.65 (starting pay commensurate with market, experience, and equity)

Work Conditions and Physical Requirements

Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects up to 75 lbs. with reasonable accommodation.

Required

High school diploma or equivalent

Valid driver’s license and insurable driving record

Knowledge/Skills/Abilities

Proficiency in Microsoft Office Programs

Excellent verbal and written communication skills

Strong interpersonal communication skills

Ability to follow timelines for projects, accomplish multiple tasks, and maintain flexibility in a dynamic work environment.

Experience working with handling animals in a shelter or similar environment

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