Operations Support Specialist
Denver, CO, United States
Are you compassionate about animals and have a desire to speak for those who cannot? Do you like making a difference in lives for both animals and people? Do you work well in a fast-paced team environment? Dumb Friends League wants you!
Purpose of the Position: This position provides support to all shelter operations teams by completing administrative, cleaning, and other support tasks ensuring the highest quality care for the animals and patrons served at the Dumb Friends League.
Responsibilities
Will float to various departments to support operations and shelter veterinary services as assigned
Assist the pet admissions team by performing dog testing and introductions
Handle incoming in-kind donations and maintain an organized storage space
Ensure hallway clean-up stations are stocked and organized. Maintain the League’s standard of neat and clean facilities in assigned areas of responsibility
Cover events or tasks, staff shortages or scheduling challenges as needed
Complete regular inventory of PPE/supplies shelter-wide, ensure PPE is appropriately stocked throughout shelter daily
Obtain and maintain required certification to perform duties of euthanasia technician, holder and trainer
Meet all requirements of membership to the disaster response team
Maintain safe animal handling skills, including the ability to handle dangerous/fractious animals
May provide ongoing support and training to staff and volunteers
Complete driving errands as needed
Partner with departments as needed to ensure the League’s facilities and equipment are in good working order
Provide appropriate content to development, marketing, communications, and education teams
People Care
People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.
Key competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes and actions. More in-depth definitions regarding these competencies are available from your manager, human resources, and can be found on the employee intranet.
Integrity and Ethics
Adapting to Change and Ambiguity
Customer and Community Focus
Analytical Thinking
Conflict Management
Full Time Benefits – Please visit our website for a comprehensive list of all offered benefits.
Benefits (medical, dental, and vision)
Flexible spending accounts
League-paid Life and Short-Term Disability Insurance
Paid Time Off (PTO)
Holiday Pay
401(k)
Compensation: $22.50-$23.65 (starting pay commensurate with market, experience, and equity)
Work Conditions and Physical Requirements
Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects up to 75 lbs. with reasonable accommodation.
Required
High school diploma or equivalent
Valid driver’s license and insurable driving record
Knowledge/Skills/Abilities
Proficiency in Microsoft Office Programs
Excellent verbal and written communication skills
Strong interpersonal communication skills
Ability to follow timelines for projects, accomplish multiple tasks, and maintain flexibility in a dynamic work environment.
Experience working with handling animals in a shelter or similar environment
#J-18808-Ljbffr