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Program Lead

Jersey City, NJ, United States

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

The role will be as a Project Manager/Business Analyst working on the Operations Change and Transformation team within Global Markets. The key purpose of the Change & Transformation Project Manager is to partner with the business & support partners with responsibility for prioritizing, sponsoring and implementing multiple and varied change initiatives driven by business, legal, regulatory, compliance or market requirements. The change portfolio includes a mix of strategic, discretionary and mandated initiatives. The discretionary items aim to improve the client experience, support revenue growth, reduce operating costs, improve processing efficiency/control and support the delivery of new products and services. Mandates are driven by legal, regulatory, compliance or market changes.

The extent of the Change & Transformation team involvement in projects depends on the ownership, nature, scale and complexity of each. For some projects the team manages the initiative from inception through to implementation of the solution. For others, the team is accountable for just part of the project life cycle, such as production of a business case and requirements or co-ordination of user acceptance testing. In delivering a project, the team works closely with the Global Markets Operations functions, as well as other stakeholders including the Front Office, Technology, Finance, Tax and Treasury

There are multiple streams of work within the Operations Change Transaction Reporting Portfolio which include changes across each LOB to be compliant with various regulations such as MIFID II, EMIR, CFTC, SFTR amongst others. This role will also involve partnering with our Operations & Technology teams to define and build out solutions for the post implementation gaps including coordination of SIAIs, tail risk co-ordination and delivery.

Responsibilities:

Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills: Process Design

Program Management

Project Management

Reporting

Strategy Planning and Development

Issue Management

Oral Communications

Presentation Skills

Prioritization

Problem Solving

Performance Management

Process Performance Management

Process Simplification

Risk Management

Workforce Planning

Required Skills :

• Significant experience working in project / change management

• Previous global markets / regulatory projects background advantageous

• Strong business partnering skills with individuals across the organization

• Desire to work in a dynamic and fast-paced environment

• Business Analysis experience

• Strong verbal and written communication skills

• Ability to prioritize work and meet deadlines

• Ability to work independently

• Management of strict deadlines

• Experience with DAIC and Agile methodologies

Desired Skills :

• Educated to degree level

• Project management experience in Financial Services, especially Investment Banking

• Knowledge of structured project management methods such as PRINCE2 or Microsoft Solutions Framework.

• Knowledge of structured business analysis (e.g. 6 Sigma) techniques.

• Product Knowledge: global markets products

SEC Lending and REPO product knowledge desirable.

• Knowledge of sales/trading and post trade processing

Shift:

1st shift (United States of America)

Hours Per Week:

40

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