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Housekeeping Room Attendant

La Puente, CA, United States

Responsible for the overall cleanliness of all assigned guest rooms and hallways, and for reporting all maintenance issues.

Responsibilities

Responsible for adhering to PPR standards of cleanliness in all assigned guest rooms.

Job assignment requires the ability to clean up to 16 rooms within a 8 hour shift, meeting PPR cleaning standards.

Ensures that all beds are made to standard and that all dust ruffles and duvets are spotless.

Responsible for ensuring that all guest rooms have the appropriate number of towels and amenities as outlined in PPR policy and procedure

Must ensure that all guest rooms are free of dust and debris

Ensures that all guest room amenities are professionally and neatly placed

Responsible for overall cleanliness of all guest room bathrooms to include the reporting of any maintenance issues and grouting issues

Must maintain accurate reporting of guest room status on room assignment sheet and report any and all discrepancies to the supervisor

Maintain a clean and organized Housekeeping Cart and caddy

Responsible for reporting all lost and found items immediately when found. All items must be clearly marked with all pertinent information.

Responsible for deep cleaning and special projects as assigned on daily and weekly basis

Responsible for working any section as assigned by supervisor

Maintenance of guest room hallways to include vacuuming and dusting

Work as assigned to include Public Area and Laundry assignments

Consistent adherence to the PPCR green program

Support all Resort Guests and employees in case of any emergency

Consistently greet all guests and address each by name whenever possible

Participate in AM pre-shift meeting each day prior to your scheduled shift

Responsible for overall condition of guest rooms and guest hallways always taking great care not to damage corners with carts, and reporting all maintenance issues when seen.

Support the supervisor and manager as required in completion of all checklists and special projects

Assist in the training process as needed

Any and all reasonable requests of management

Ensure that all carpets are spotted and/or reported to the supervisor for cleaning

Qualifications Excellent customer service skills

Ability to multitask

Flexibility under pressure

Have basic knowledge of cleaning products and equipment.

High School Diploma or GED equivalent

Basic knowledge to receive instructions in English

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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