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OWL Services
Phoenix
Job Description Job Description Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a s
Job Source: OWL ServicesK2 Staffing
Tempe, AZ, United States
Job Description Job Description Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverag
Job Source: K2 StaffingK2 Staffing, LLC
Tempe, AZ, United States
Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s busin
Job Source: K2 Staffing, LLCCDW LLC.
, AZ, United States
The Principal Consultant is a client facing technologist that works with designated accounts and acts as a value-added technical advocate for CDW clients. A Principal Consultant is responsible for understanding clients’ business requirements as they pertain to Infrastructure solutions, qualifying opportunities and creating designs that match the re
Job Source: CDW LLC.DAIKIN COMFORT TECHNOLOGIES DIST INC
Phoenix, AZ, United States
Job Description Job Description May include : Provide support for dealers/contractors to resolve technical issues Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer compla
Job Source: DAIKIN COMFORT TECHNOLOGIES DIST INCRandstad
Phoenix, AZ, United States
Must have: Minimum 10-15 years of experience working within an in-house creative team, at least five of which were in a senior leadership position. OVERVIEW The Director is responsible for the overall success of each assigned Managed In-House Agency/Studio (MIA). This includes managing, developing and partnering with Studio Directors to achieve con
Job Source: Randstad360 Industrial Services
phoenix, az
Seeking an energetic I.T. professional for a full-time Project Engineer/Project Manager (PE/PM) position with a small but growing Managed Services Provider (MSP) in central Phoenix. Previous experience in an MSP environment is required. The PE/PM will help coordinate and manage a variety of projects for local businesses including but not limited t
Job Source: 360 Industrial ServicesK2 Staffing
Phoenix, AZ, United States
Job Description Job Description Summary Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. T
Job Source: K2 Staffing, AZ, United States
Join our global team of extraordinary technologists!
Ready to take your career to the next level with a multi-award-winning technology consultancy? BUI is a Microsoft Azure Expert MSP, Microsoft Solutions Partner for the Microsoft Cloud and Microsoft Security Experts MXDR Partner specialising in Cloud, Security, Networking and Managed Services for mid-market and enterprise-level organisations worldwide.
At BUI, we embrace three core beliefs: innovation, delivery, and results. You would collaborate with highly skilled architects, consultants, developers, engineers, and security experts from our offices in Eastern and Southern Africa, the Republic of Ireland, the UK and the US to create sophisticated IT solutions that empower our customers to modernise, transform, and grow their businesses.
As part of the BUI team, you would be offered incentive-based remuneration, professional development and educational opportunities, a flexible hybrid/remote environment, and the chance to work with and learn from some of the market’s best Microsoft specialists.
If you’re interested in joining a trailblazing company where you’ll be recognised for who you are, rewarded for your performance, and celebrated for your achievements, then apply today.
The position:
MSP Position – Microsoft Support Engineer Tier 3
Overview of the role:
The primary function of the role is to provide MSP Tier 3 support as part of the BUI Managed Services Team, to offer third-level technical remote and onsite support to clients of BUI, through the BUI Service Desk
Responsibilities:
Performing customer support to our SLA clients via telephone and email.
Responding to and dealing with technical queries, through the BUI ITSM system, Jira.
Engaging with customers to proactively provide customer service, through monitoring while using BUI monitoring tools, Azure Monitor, N-Able and Intune.
Providing recommendations and assisting with the installation and configuration of computer systems.
Upgrading and replacing network hardware.
Support of workstations and Server software with patches.
Assisting with Backup and Antivirus support with the toolsets, N-Able, Microsoft Defender, Intune, Soteria, Redstore, and Veaam.
Infrastructure support (including but not limited to Exchange and Active directory).
Intune, O365, Teams and other cloud based technical support.
Attend to escalation queries from MSP Tier 2 support.
Requirements:
AZ-900 and AZ104 Certifications
MS-900 and MS-102 Certifications
SC-900 and SC-200 Certifications
MCITPMSCE would be an advantage
3+ years of recent cloud computing, server, and network troubleshooting experience.
Good understanding and experience with:
• Microsoft Office 365
• Microsoft Azure
• SCCM , SCOM, SCVMM
• Active Directory Services
• PowerShell
• Exchange
Ability to work shifts where required.
A stable, uncapped home internet is required. (In the event that you need to log calls outside of office hours).
Experience working on help desk/service desk handling tickets, with good Call Management.
Experience in troubleshooting desktop hardware and associated peripherals.
Demonstrate effective soft skills, active listening skills and ability to assess, address and assist with customer situations.
Own Transport is essential.
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Technical Consultant - Managed Services Managed Services · Cape Town · Hybrid Remote jobs in , AZ, United States
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