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Acquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdJump Start Consulting
Plano, TX, United States
The IT Support Specialist, OEM Tools, is responsible for maintaining, upgrading, and managing our software, hardware, and networks. Resourcefulness is key to this role, requiring the ability to diagnose and resolve issues swiftly. Effective communication with interdisciplinary teams and users is essential. The primary goal is to ensure the seamless
Job Source: Jump Start ConsultingSound Productions
Irving, TX, United States
We are hiring a person, not a position, for the Sound Productions Technology Team. At SoundPro we believe in providing tools and opportunity to our team members and growing them for success. We don't have employees, only team members, and are very proud of that. The IT Support Specilaist will be responsible and accountable for the smooth running of
Job Source: Sound ProductionsConfidential
Dallas, TX, United States
IT Support Engineer provides some technical support in system applications, local hardware/infrastructure support, O365 administration, and system integration. Assists in providing technical input to the departments technology-related processes. May assist in developing and implementing installation plans. May assist in preparation and presentation
Job Source: ConfidentialDiverse Lynx
Irving, TX, United States
Summary: What are the top 3 skills required for this role? 1. Technical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security 2. Remote access solution implementation and support such as IPSEC VPN and Understanding of DNS/DHCP 3. Experience with Command Line Interfaces to manage computer equipment Job
Job Source: Diverse LynxinSync Staffing
Plano, TX, United States
DESCRIPTION: • Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. • Se
Job Source: inSync Staffingthe20
Plano, TX, United States
IT Support Desk Technician The 20 is looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via
Job Source: the20Sixth Street
Dallas, TX, United States
Role As a Service Desk Support Engineer, you will be a part of our Infrastructure Engineering team and will be a critical part of fulfilling Sixth Street Engineering’s mission: to establish a world-class, hands-on team that applies innovative technology solutions to drive scale and attack opportunities with the greatest commercial impact. This is
Job Source: Sixth StreetDallas, TX, United States
Please note this role will require some onsite field work in the DFW metro area
Do you want to be a part of building a growing team?
Do you enjoy leveraging technology to solve business issues?
Do you collaborate well with both humans and machines?
If so, TeamLogic IT wants to talk to you!
We are a Managed Service Provider building a team in the Dallas area to provide comprehensive IT services to small and medium-size businesses. In this role, you will be an IT Technician responsible for managing our clients' IT environments.
We have: Competitive wages and full benefits, including health, dental, and vision insurance, paid time off, and 401k.
Challenging work with an interesting variety of projects.
Ongoing training and development to keep your skills sharp and current.
Opportunities to advance in your career and become a company leader.
Flexible environment where you work 1 day per work in our office and home office if a client onsite is not needed.
Proven history of organizational success and a large network of technical support for you.
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily.
IT Technician Responsibilities: Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
Installing and configuring hardware and software components throughout various network infrastructure devices.
Install antivirus software and ensure virus definitions are up to date.
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Establishing good relationships with all departments and colleagues.
Ensuring company safety and security standards are met.
IT Technician I Requirements: College diploma or university degree in the field of Computer Science and/or 5 to 10 years equivalent work experience.
Exceptional written and oral communication skills.
Experience with desktop operating systems including Windows 10, 11 and Mac OS.
Experience with server operating systems including Server Server 2012, Server 2016 is a plus.
Active Directory knowledge a plus
RMM (Kaseya, Ninja, ConnectWise) and Autotask PSA Experience a plus
Valid Driver License and ability to drive to customer locations when required.
Flexible work from home options available.
Compensation: $45,000.00 - $60,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
Email Alert for IT Support Technician jobs in Dallas, TX, United States
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