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Massachusetts Health Policy Commission
Boston, MA, United States
Posted on April 2, 2024 The Massachusetts Health Policy Commission (HPC) seeks a Research Analyst to support the work of the Research and Cost Trends (RCT) department. This is an opportunity to join a team generating high-quality, objective research to support the HPC's mission of developing and supporting data-driven health policy throug
Job Source: Massachusetts Health Policy CommissionHarvard University
Cambridge, MA, United States
Basic Qualifications Bachelor's degree in public policy, economics, statistics, computer science, education policy, social science, or a related field. Three years of related experience, up to two of which may be relevant coursework or experience gained as a student, that includes working with STATA and/or R programming and data analysis. This exp
Job Source: Harvard UniversityColliers International
Boston, MA, United States
locations Boston, Massachusetts, United States of America time type Full time posted on Posted 2 Days Ago job requisition id JR13113 Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and comm
Job Source: Colliers InternationalColliers
Boston, MA, United States
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leade
Job Source: ColliersPenn Foster
Quincy, MA, United States
Jay Cashman, Inc. is currently seeking a temporary, Research Analyst to join our Executive Property Management team to assist with a Retail/Commercial Real Estate research project scheduled to begin in September 2023 and extend for 3 months. This is a Full-Time, in-person position based in our Quincy, MA office headquarters with the potential to de
Job Source: Penn FosterHarvard University
Boston, MA, United States
Additional Qualifications and Skills Knowledge of advanced IT project management principles (e.g. Agile/Hybrid) and software Highly specialized knowledge and understanding of research computing, laboratory devices, high-performance computing, and cloud and on-prem storage solutions in an academic and research environment Experience with ServiceNow
Job Source: Harvard UniversityBoston University
Boston, MA, United States
Job Description Boston University's Industry Engagement team seeks a Research Contract Analyst to provide review and processing of a variety of research related agreements. Industry Engagement (IE) is a crucial component of the University's research enterprise serving as a bridge from the research and educational domains within the University and
Job Source: Boston UniversityProficio Capital Partners, LLC
Newton, MA, United States
The Firm : Proficio Capital Partners is a multi-family office located in Newton, Massachusetts founded in 2014. Utilizing our institutional backgrounds and experience in financial markets, the Firm builds bespoke portfolios to deliver a comprehensive, integrated, and dynamic plan for our families’ complete financial affairs. This includes investme
Job Source: Proficio Capital Partners, LLCBoston, MA, United States
Research Technology Analyst page is loaded Research Technology Analyst Apply locations Boston Remote time type Full time posted on Posted Yesterday job requisition id 33897 POSITION SUMMARY:
Provides expert support to end-users, employing a high degree of customer service, technical expertise, and timeliness. Has frequent interactions with customers; therefore, must be effective in interpersonal communications and problem solving. Uses a high degree of patience and problem management techniques to solve problems. Follows through on resolution with users. Adheres to established standards in configuring and deploying systems for research. Supports the Research Technology Program by taking break/fix trouble calls, managing hardware/software process and triages the ServiceNow team ticket queue. Installs, configures, and troubleshoots enterprise desktop computing platform and software required for research. Assists in developing support standards, process, procedures, policy, workflows, and service level agreements.
Position: Research Technology Analyst
Department: BMC System IT Admin
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Duties further defined include but are not limited to:
Responsible for ensuring excellent customer service at all times.
Demonstrates strong multitasking skills displaying the ability to directly and indirectly manage numerous tasks, and daily support operations.
Manage purchasing and deployment of research computing equipment.
Triage Research Technology Program ServiceNow request queue and prioritize appropriately to meet deadlines and requirements. Escalate those requests that require the attention of leadership (projects, budget requests, feasibility consults etc).
Works with research study team to ensure adequate funding is allocated for computing equipment for the duration of the research study.
Ensure leadership is kept updated and are involved in initiatives as appropriate.
Ensure applications and equipment meet BMC technical requirements and constraints.
Adheres to established standards in first and second level Technical Support for hardware/software related issues.
Support the research community by taking all break/fix trouble calls from researchers as needed.
Coordinate with Information Security team to validate and receive approval for use of newly requested research related software.
Manage research software approval process, licensing, install, support and documentation.
Complete technical surveys requested by specific study sponsors.
Perform upgrades and system administration of systems supported by the Research Technology Program.
Support required system upgrades for those systems used for contribution to national databases.
Oversee the study monitor access to Epic process.
Maintain adequate documentation, including but not limited to visio diagrams, application narratives, etc.
Must adhere to all of BMC’s RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Bachelor's degree preferred, in computer science or equivalent field. May substitute an equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS PREFERRED:
A+, Network +, Microsoft Certified Professional (MCP), etc.
EXPERIENCE:
Minimum of 5 years IT support, including time in a client facing support role.
KNOWLEDGE AND SKILLS:
Must be highly organized and detail-oriented and be able to work both independently and as part of a team.
Strong software and application knowledge with base knowledge of relevant technologies, information security, and information exchange.
Strong verbal and written communication skills.
Ability to demonstrate analytical, problem-solving and conceptual skills.
Excellent interpersonal and communication skills to positively interact with a variety of Health System personnel, including physician and leadership staff.
Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Windows, Outlook, Excel and Access. Mac experience preferred.
Possess effective time management skills to permit handling of large and diversified workload.
Adopts a culture of continuous learning, improving and development.
Equal Opportunity Employer/Disabled/Veterans
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Research Technology Analyst jobs in Boston, MA, United States
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