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Ensign-Bickford Industries
Moorpark, CA, United States
Join Ensign-Bickford Industries, Inc. (EBI) and you'll be part of a team that leads science, innovation, and technology on different industry fronts. Working here will provide you with an exciting and motivating career full of development and growth opportunities throughout our businesses. We are a global company that prides itself on having pa
Job Source: Ensign-Bickford IndustriesHRL Laboratories LLC
MALIBU, CA, United States
Based in Southern California with locations in Malibu, Calabasas, Westlake Village and Camarillo; HRL has been on the leading edge of technology, conducting pioneering research and advancing the state of the art. The Service Desk Administrator serves as the first point of contact for customers seeking technical assistance and provides increasing l
Job Source: HRL Laboratories LLCEnsign-Bickford Aerospace and Defense
Moorpark, CA, United States
Join Ensign-Bickford Industries, Inc. (EBI) and you’ll be part of a team that leads science, innovation, and technology on different industry fronts. Working here will provide you with an exciting and motivating career full of development and growth opportunities throughout our businesses. We are a global company that prides itself on having passio
Job Source: Ensign-Bickford Aerospace and DefenseEnsign-Bickford Industries
Moorpark, CA, United States
Join Ensign-Bickford Industries, Inc. (EBI) and you'll be part of a team that leads science, innovation, and technology on different industry fronts. Working here will provide you with an exciting and motivating career full of development and growth opportunities throughout our businesses. We are a global company that prides itself on having pass
Job Source: Ensign-Bickford IndustriesPremier America Credit Union
Chatsworth, CA, United States
Job Title: IT SERVICE DESK SPECIALIST At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today's needs and reach tomorrow's dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for deli
Job Source: Premier America Credit UnionEnsign-Bickford Aerospace and Defense
Moorpark
Join Ensign-Bickford Industries, Inc. (EBI) and you’ll be part of a team that leads science, innovation, and technology on different industry fronts. Working here will provide you with an exciting and motivating career full of development and growth opportunities throughout our businesses. We are a global company that prides itself on having passio
Job Source: Ensign-Bickford Aerospace and Defense10over8
Encino, CA, United States
Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office Assistant while also providing help desk assistance to our customer base. On the Office Assistant side, you will be routing technicians, depositing che
Job Source: 10over8Providence Health & Service
Mission Hills, CA, United States
Job Description Performs a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the hospital. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Holy Cross Medical Center and thrive in our culture of patient-focused, whole-person care built on underst
Job Source: Providence Health & ServiceSimi Valley, CA, United States
Title: Information Systems Specialist / Service Desk Technician
Duration: 6 Months Contract
Location: Simi Valley, CA
JOB Description:
The Information Systems Specialist is part of the Information Technology Service Desk Team and is the
direct support for the installation, maintenance, and troubleshooting of desktop computers, laptops,
printers, and network services. This is an entry-level position and the first point of contact for users who
contact the service desk team through phone, email, and ticketing systems to ensure that users receive
appropriate assistance, status updates, and resolution in a timely manner. Assists in the installation,
implementation, and upgrades of internal systems and maintains a tracking system for usage evaluation.
Responsibilities
• Fields incoming requests and incidents to resolve technical issues through the ticketing system.
• Escalates advanced issues to appropriate team members or other teams. Notifies user of escalation through status updates
• Maintains records and inventory of computers, hard drives, monitors, RSA tokens, travel laptops, and other computer accessories
• Responsible for daily service desk activities monitoring ticketing system and providing support to remote users, VPN, Microsoft Office, Windows and Mac OS support, iPhones, desk phones, tablets, local/network printers, and any industry software
• Performs Windows & Mac imaging of computer systems, setting up new hire employees with equipment & gathering equipment from off-boarding employees
• Provides support for on-site/off-site meetings, conference rooms, and audio/video-related support Performs hardware support including installs, troubleshooting, basic repairs, printer maintenance, e-waste, and responsibility for the storage and inventory tracking of new and used equipment
• Learns to use professional concepts. Applies company policies and procedures to resolve the routine issue and normally receives detailed instructions on all work. Works on assignments tasked by the Service Desk Supervisor
• Works on problems of limited scope and articulates issues and need for guidance, as applicable Other duties as assigned
Basic Qualifications (Required Skills & Experience)
• High School Diploma or GED equivalent required
• Minimum 1 - 2 years of relevant experience or equivalent combination of education, training, and experience
• Has a solid understanding of the Windows Operating System and computer hardware?
• Strong computer skills and proficiency in Microsoft Office
• Demonstrates strong customer service for phone and face-to-face interaction
• Effective, clear, and concise written and verbal communication skills. Articulates solutions in an effective and cohesive manner
Email Alert for Service Desk Technician jobs in Simi Valley, CA, United States
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