Atlassian Developer

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On-site M-F in Atlanta GA

USC/Green Card/EAD required

Salary up to $100k

Overview Think is seeking an experienced Atlassian Developer & Platform Engineer to support and enhance a large-scale Atlassian Cloud environment serving more than 8,000 enterprise users for their cleint. This role combines Atlassian development, platform administration, integrations, automation, governance, and AI-powered solution development.

The ideal candidate will have deep expertise in Jira Software Cloud, Jira Service Management (JSM), Confluence Cloud, Atlassian Forge development, and enterprise integrations. This individual will play a key role in developing custom applications, optimizing workflows, implementing AI-driven capabilities, and ensuring the security, scalability, and operational excellence of the Atlassian platform.

Key Responsibilities Design, develop, and maintain custom Atlassian Cloud solutions using Atlassian Forge.

Build and support applications for Jira Software, Jira Service Management (JSM), and Confluence Cloud.

Administer Atlassian organizations, sites, user management, access controls, and platform governance.

Develop Marketplace-ready and enterprise-grade Forge applications.

Design and implement workflow automation solutions across Jira and Confluence.

Integrate Atlassian platforms with enterprise systems including Microsoft Teams, ServiceNow, REST APIs, webhooks, and event-driven architectures.

Develop AI-enabled solutions that improve knowledge management, service delivery, and operational efficiency.

Establish governance, security controls, and platform best practices.

Collaborate with business and technical stakeholders to optimize processes and user experiences.

Provide ongoing platform administration, support, maintenance, and operational oversight for over 8,000 users.

Create and maintain technical documentation, standards, and operational procedures.

Required Qualifications Atlassian Platform Expertise Strong experience with: Jira Software Cloud

Jira Service Management (JSM) Cloud

Confluence Cloud

Atlassian Administration

User & Access Management

Organization and Site Administration

Atlassian Forge Development Hands-on experience designing, developing, deploying, and supporting Forge-based applications, including:

Forge UI Kit

Custom UI

Forge Functions

Forge Storage APIs

Forge Web Triggers

Forge Custom Fields

Jira Forge Apps

Confluence Forge Apps

Enterprise-grade custom solutions

Additional experience with:

Forge security models

Permission frameworks

Production deployments

Application lifecycle management

Marketplace-ready application development

AI & Generative AI Experience Experience designing and implementing AI-powered solutions utilizing:

ChatGPT Enterprise

OpenAI APIs

Prompt Engineering

Enterprise AI Integrations

AI Governance Frameworks

Experience building AI-enabled capabilities such as:

Knowledge Management Solutions

Ticket Summarization

Enterprise Search & Discovery

Virtual Assistants

Intelligent Workflow Automation

Productivity Enhancements

Strong understanding of:

AI Security

AI Governance

Privacy Controls

Responsible AI Practices

GHCP & Enterprise AI Platform Experience Preferred experience with:

GHCP solution design and implementation

Enterprise AI platform integrations

Secure AI deployment patterns

AI observability and governance frameworks

Integration of AI services with enterprise collaboration platforms

Integrations & Automation Experience integrating Atlassian Cloud platforms with:

Microsoft Teams

ServiceNow

REST APIs

Webhooks

Event-Driven Architectures

Strong experience with:

Jira Automation

Confluence Automation

Forge-Based Workflow Extensions

Business Process Automation

Workflow Optimization and Redesign

Security & Governance Knowledge of Atlassian Cloud security best practices.

Experience implementing: Access controls

User governance

Security guardrails

Compliance controls

Platform governance standards

Ability to establish scalable administration and operational controls across enterprise environments.

Operations & Support This role includes operational ownership and support responsibilities for a large enterprise Atlassian environment supporting 8,000+ users , including:

Platform administration

User onboarding/offboarding

Access management

Performance monitoring

Issue resolution

Environment maintenance

Platform enhancements

Governance enforcement

User support and enablement

Preferred Qualifications Experience supporting large-scale enterprise Atlassian environments.

Experience with ITSM, Agile, and DevOps workflows.

Strong understanding of enterprise collaboration platforms.

Experience driving platform modernization and process improvements.

Familiarity with cloud architecture and SaaS platform administration.

Equal Opportunity Employer, including disability and protected veteran status