Atlassian Developer

Atlassian Developer & Platform EngineerThink is seeking an experienced Atlassian Developer & Platform Engineer to support and enhance a large-scale Atlassian Cloud environment serving more than 8,000 enterprise users for their client. This role combines Atlassian development, platform administration, integrations, automation, governance, and AI-powered solution development.The ideal candidate will have deep expertise in Jira Software Cloud, Jira Service Management (JSM), Confluence Cloud, Atlassian Forge development, and enterprise integrations. This individual will play a key role in developing custom applications, optimizing workflows, implementing AI-driven capabilities, and ensuring the security, scalability, and operational excellence of the Atlassian platform.Key ResponsibilitiesDesign, develop, and maintain custom Atlassian Cloud solutions using Atlassian Forge.Build and support applications for Jira Software, Jira Service Management (JSM), and Confluence Cloud.Administer Atlassian organizations, sites, user management, access controls, and platform governance.Develop Marketplace-ready and enterprise-grade Forge applications.Design and implement workflow automation solutions across Jira and Confluence.Integrate Atlassian platforms with enterprise systems including Microsoft Teams, ServiceNow, REST APIs, webhooks, and event-driven architectures.Develop AI-enabled solutions that improve knowledge management, service delivery, and operational efficiency.Establish governance, security controls, and platform best practices.Collaborate with business and technical stakeholders to optimize processes and user experiences.Provide ongoing platform administration, support, maintenance, and operational oversight for over 8,000 users.Create and maintain technical documentation, standards, and operational procedures.Required QualificationsAtlassian Platform ExpertiseStrong experience with:Jira Software CloudJira Service Management (JSM) CloudConfluence CloudAtlassian AdministrationUser & Access ManagementOrganization and Site AdministrationAtlassian Forge DevelopmentHands-on experience designing, developing, deploying, and supporting Forge-based applications, including:Forge UI KitCustom UIForge FunctionsForge Storage APIsForge Web TriggersForge Custom FieldsJira Forge AppsConfluence Forge AppsEnterprise-grade custom solutionsAdditional experience with:Forge security modelsPermission frameworksProduction deploymentsApplication lifecycle managementMarketplace-ready application developmentAI & Generative AI ExperienceExperience designing and implementing AI-powered solutions utilizing:ChatGPT EnterpriseOpenAI APIsPrompt EngineeringEnterprise AI IntegrationsAI Governance FrameworksExperience building AI-enabled capabilities such as:Knowledge Management SolutionsTicket SummarizationEnterprise Search & DiscoveryVirtual AssistantsIntelligent Workflow AutomationProductivity EnhancementsStrong understanding of:AI SecurityAI GovernancePrivacy ControlsResponsible AI PracticesGHCP & Enterprise AI Platform ExperiencePreferred experience with:GHCP solution design and implementationEnterprise AI platform integrationsSecure AI deployment patternsAI observability and governance frameworksIntegration of AI services with enterprise collaboration platformsIntegrations & AutomationExperience integrating Atlassian Cloud platforms with:Microsoft TeamsServiceNowREST APIsWebhooksEvent-Driven ArchitecturesStrong experience with:Jira AutomationConfluence AutomationForge-Based Workflow ExtensionsBusiness Process AutomationWorkflow Optimization and RedesignSecurity & GovernanceKnowledge of Atlassian Cloud security best practices.Experience implementing:Access controlsUser governanceSecurity guardrailsCompliance controlsPlatform governance standardsAbility to establish scalable administration and operational controls across enterprise environments.Operations & SupportThis role includes operational ownership and support responsibilities for a large enterprise Atlassian environment supporting 8,000+ users, including:Platform administrationUser onboarding/offboardingAccess managementPerformance monitoringIssue resolutionEnvironment maintenancePlatform enhancementsGovernance enforcementUser support and enablementPreferred QualificationsExperience supporting large-scale enterprise Atlassian environments.Experience with ITSM, Agile, and DevOps workflows.Strong understanding of enterprise collaboration platforms.Experience driving platform modernization and process improvements.Familiarity with cloud architecture and SaaS platform administration.Equal Opportunity Employer, including disability and protected veteran status