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Hilton
Indianapolis, IN, United States
Conrad Indianapolis is looking for a Guest Service Agent to join the Front Desk Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 241 rooms, 15,000 square feet of ba
Job Source: HiltonDimension Hospitality
Indianapolis, IN, United States
Job Type Full-time, Part-time Description We are seeking a reliable and detail-oriented Hotel Room Attendant to join our team. As a Hotel Room Attendant, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay by maintaining clean and well-stocked rooms. What's in it for you? Discounted parking fee. Complimen
Job Source: Dimension HospitalityConrad Hotels & Resorts
Indianapolis, IN, United States
Conrad Indianapolis is looking for a Guest Service Agent to join the Front Desk Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 241 rooms, 15,000 square feet of banqu
Job Source: Conrad Hotels & ResortsRockwood Search
Indianapolis, IN, United States
**Customer Service Representative - Indianapolis, IN** **Job Identification Number:** 637 **Location:** **Job Type:** **Job Category:** Apply Now ? ***Qualified candidates, please attach resume when applying.*** ****OVERVIEW:**** Our client is a growing P&C insurance company looking for a committed policy processor/customer service representatives
Job Source: Rockwood SearchUnited Farm Family Mutual Insurance Company
Indianapolis, IN, United States
Description Responsibilities: Interact directly with our customers by providing product and service information. Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. Determine the best method to resolve problems to ensure customer sat
Job Source: United Farm Family Mutual Insurance CompanyQuality Inn South
Indianapolis, IN, United States
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about
Job Source: Quality Inn SouthHampton Inn & Suites Avon
Avon, IN, United States
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about
Job Source: Hampton Inn & Suites AvonHotel Equities Group
Indianapolis, IN, United States
Director of Sales - Home2 Suites Indianapolis/Intech Park, IN Indianapolis, IN, US 13 days ago Requisition ID: 9691 Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for the Home2 Suites Indianapolis/ Intech Park in Indianapolis, IN The Di
Job Source: Hotel Equities GroupIndianapolis, IN, United States
Job Type
Full-time, Part-time
Description
Reports To: Front Office/Operations Manager
Supervises: N/A
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take the initiative to greet guests in a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
Other duties as assigned.
Job Skills: Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Communicate well with many different kinds of people.
Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Requirements
Education
HS Diploma or equivalent.
Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Salary Description
$16 p / hour
Email Alert for GUEST SERVICE REPRESENTATIVE - HILTON INDIANAPOLIS jobs in Indianapolis, IN, United States
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