Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • BCG Attorney Search

    Technical Specialist

    Cherry Hill Township, NJ, United States

    Job Overview: A law firm in Philadelphia, PA, is seeking a Technical Specialist to support patent prosecution and related activities in life sciences. The successful candidate will conduct research, manage sequences, draft patent applications, and assist with various legal processes. Duties: Perform research, sequence management, and searching. Inv

    Job Source: BCG Attorney Search
  • Pennsylvania Medicine

    Technical Specialist

    Philadelphia, PA, United States

    • Ending Soon

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at

    Job Source: Pennsylvania Medicine
  • Apple, Inc.

    Technical Specialist

    Cherry Hill Township, NJ, United States

    Summary Posted: Jun 26, 2024 Role Number: 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with th

    Job Source: Apple, Inc.
  • Penn Medicine

    Technical Specialist

    Philadelphia, PA, United States

    Penn Medicine Technical Specialist Philadelphia , Pennsylvania Apply Now Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration wi

    Job Source: Penn Medicine
  • Apple

    Technical Specialist

    Cherry Hill Township, NJ, United States

    Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of curren

    Job Source: Apple
  • Philadelphia PA

    Technical Support Specialist

    Philadelphia, PA, United States

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City

    Job Source: Philadelphia PA
  • UpTime Ltd.

    Technical Support Specialist

    Philadelphia, PA, United States

    **Technical Support Specialist** Uptime is growing more than 100% YoY and accelerating. Were hiring across multiple positions. For this role, Uptime needs a technical and service oriented Technical Support and Content Specialist. This role will contribute to Product, Development, Q/A and Sales, but the primary function is to support our very techni

    Job Source: UpTime Ltd.
  • WAPT

    Technical Operations Specialist I

    Philadelphia, PA, United States

    Overview This position is responsible for investigative writing, performing root cause analysis, developing appropriate corrective and preventative action for non-conformances and deviations while performing activities within supply chain. Technical Operations Specialist will ensure that documents received from vendors and employees are consisten

    Job Source: WAPT

Technical Specialist

Cherry Hill, NJ, United States

Summary

Posted: Jun 30, 2024

Role Number: 114438201

Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their questions about other Apple devices, you're ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. You work with others to foster a culture where everyone belongs and is inspired to do their best work. Both full-time and part-time jobs are available.

Description

As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Apple maintain strong relationships with customers, you are instrumental to our success.

Preferred Qualifications

Ability to assess customers' support needs when they arrive, then provide solutions or refer them to other team members

Flexibility to regularly rotate through different technical specialties and skill sets

Ability to thrive on change as products evolve

Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

You have excellent time management skills and can make decisions quickly.

You maintain composure and customer focus while troubleshooting and solving issues.

You reassure customers when delivering product diagnoses and potential solutions.

You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

For information about pay, if you are interested in roles located in one of our California, Colorado, New York or Washington locations click here to select a store and view pay information.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

More Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apply

Create Email Alert

Create Email Alert

Email Alert for Technical Specialist jobs in Cherry Hill, NJ, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.