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Comfort Inn Brooklyn
Brooklyn, NY, United States
SUMMARY The Sales Manager is responsible for the Sales functions of the hotel/s including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by
Job Source: Comfort Inn BrooklynShaner Corporation
Newark, NJ, United States
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designat
Job Source: Shaner CorporationShaner Hotel Group
Newark, NJ, United States
Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily re
Job Source: Shaner Hotel GroupShaner Corporation
Newark, NJ, United States
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated
Job Source: Shaner CorporationShaner Hotel Group
Newark, NJ, United States
Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily repo
Job Source: Shaner Hotel GroupStonebridge Companies
New York, NY, United States
City, State: New York, New York Hourly Rate of Pay: Guest Service Agent at $21.00 per hour Night Auditor Relief at $22.00 per hour The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. The purpose of a NIGHT AUDITOR is to
Job Source: Stonebridge CompaniesHersha Hospitality Management, LP
New York, NY, United States
Overview Opportunity: Guest Service Agent / Night Auditor Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation: $18-19/hr Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guest
Job Source: Hersha Hospitality Management, LPHyatt Union Square
New York, NY, United States
Overview Opportunity: Guest Service Agent / Night Auditor Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation : $21-22 / hr Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet gues
Job Source: Hyatt Union SquareBrooklyn, NY, United States
Guest Service Agent- Night Auditor
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality.
RESPONSIBILITIES:
Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests.
Check guests in and out efficiently and in a friendly manner.
Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management.
Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.
Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handle special requests.
Monitor room availability.
Handle safe deposits by guests per established procedures.
Keep lobby, back office and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Offer and properly handle requests for wake-up calls.
Know how to clean guest rooms to standards.
Open and close shift; make cash drops.
Ensure all credit cards, cash, and change fund are balanced throughout each shift.
Inform management of any guest or systems related complaints or problems.
Communicate with incoming staff and management by logging pertinent information in the pass on log.
Keep maintenance informed of all maintenance needs.
Pass on guest lost and found inquiries to management or supervisors.
Assist in marketing effort by completing Company Tracking nightly.
Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage or packages weighing up to 40 lbs.
Each associate will be required to follow the rules as found in the M&R Employee Handbook
Perform other duties as assigned by management, of which employee is capable of performing
Email Alert for Guest Service Agent/ Night Audit Relief - Comfort Inn Brooklyn jobs in Brooklyn, NY, United States
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