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Receptionist

Houston, TX, United States

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

High school graduate or equivalent

Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements Proficient in Microsoft Word, Excel, and e mail

Make independent decisions when circumstances warrant such action

Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility

Implement and interpret the programs, goals, objectives, policies, and procedures of the department

Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

Maintains professional working relationships with all associates, vendors, etc

Maintains confidentiality of all proprietary and/or confidential information

Understand and follow company policies including harassment and compliance procedures

Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner

Effectively operate the facility phone and paging system

Exhibit excellent customer service and a positive attitude towards patients

Assist in the evacuation of patients

Demonstrate dependable, regular attendance

Concentrate and use reasoning skills and good judgment

Communicate and function productively on an interdisciplinary team

Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours

Read, write, speak, and understand the English language

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