Network Engineer, Operations

Ashburn, VA, United States

Please see Special Instructions for more details. Employer will not sponsor for employment Visa status

I. JOB OVERVIEW

Job Description Summary:

GW Information Technology is the chief provider of technology services and applications at GW. The area partners with all key stakeholders across GW to equip students, faculty, and staff with the technology and tools necessary to achieve academic excellence. This position works within GW Information Technology and ensures collaboration with both University stakeholders and

external vendors.

This experienced Network Engineer, Operations position aids in managing the overall operations of the university’s information network, which includes operational support, configuration, implementation of change request services, and recommending standards for protocols, electronic interfaces, electronic mail, network management software, and network hardware. Typically with enterprise-wide scope, the core responsibilities of this role are to implement designs for networks for the distribution of administrative, academic and research data throughout the university and to perform network implementation and troubleshooting. Specifically, this Network Engineer, Operations position will perform design and engineering efforts focused in the areas of route/switch and network security. This position will require a strong knowledge base across all technology stacks, however, will be a point of escalation for complex network and security issues and improvements. This position works both independently and as part of a team, and provides escalation support and training for lower-tier support teams. Responsibilities may also include developing and maintaining documentation, developing Methods of Procedure for implementation, mentoring junior team members and developing and recommending strategies for implementation and deployment.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

2+ Years Experience in the fields of networking, network security, and data centers, to include a minimum of two years of experience configuring, deploying, and maintaining network devices, servers, and applications in a production and distributed campus environment

Some ability to script and a clear understanding of network automation, security and visibility

Experience in communicating about and responding to campus-wide service outages and/or network security incidents, including leading technical teams to determine resolutions and communicating statuses to the broader IT department

In-depth knowledge of standard network protocols, common network services, network management systems and troubleshooting tools and skills

Ability and willingness to lead teams of network associates for implementation efforts and at times work with Network Engineers on network designs

Demonstrate past experience developing new ideas and technologies around network automation and improvement, from conception to implementation

Ability to communicate well, both written and verbally while both leading and participating in team efforts

Healthcare BenefitsGW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs. II. JOB DETAILS

Campus Location:

College/School/Department:

College/School/Department: GW IT

Family

Family Information Technology

Sub-Family

Sub-Family Network Admin and Operations

Stream

Level

Level Level 2

Full-Time/Part-Time:

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule:

Work Schedule: Monday - Friday

Will this job require the employee to work on site?

Will this job require the employee to work on site? Yes

Employee Onsite Status

Employee Onsite Status Hybrid

Telework:

Telework: Yes

Required Background Check:

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

Internal Applicants Only? Yes (University Wide)

Posting Number:

Posting Number: S013127

Job Open Date:

Job Open Date: 06/20/2024

Job Close Date:

If temporary, grant funded or limited term appointment, position funded until:

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions Required fields are indicated with an asterisk (*).

* Are you currently employed with The George Washington University? No

Yes

* For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.) Yes, IEP complete

No, still in IEP

N/a - not a current GW employee

* What is your salary range expectation? (Open Ended Question)

Documents needed to Apply Required Documents Resume

Cover Letter

Optional Documents

Human Resource

Management & Development

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Washington, DC 20006

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