Vice President, IT Products & Services

Austin, TX, United States

Why Us?:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?:

Hanger Inc. is seeking an experienced Vice President of IT Products and Services to lead our technology initiatives, focusing primarily on our Products and Services Segment. This role is pivotal in aligning business goals and growth strategies with IT strategies while ensuring the delivery of full-stack technology solutions that support the segment and drive digital transformation. The VP of IT - Products & Services will report to the CIO and will have technical responsibility for planning, directing, and coordinating activities pertaining to Hanger, Inc.'s Products and service segment, all underlying technologies, and coordinating with other groups within the broader IT department including but not limited to Security, Compliance Infrastructure, Support Services, and PMO

Your Impact:

Strategic Leadership: Drive the IT segment's vision and strategy in collaboration with the Executive of the division, business process owners, and executive sponsors. Ensure the technology roadmap aligns with Hanger's strategic goals.T Oversee the development and implementation of full-stack technologies across products and services.

Technology Oversight: Ensure the architecture, design, and processes support scalable, secure, and high-performing solutions.

Stakeholder Engagement: Foster effective relationships with program participants, corporate functions, and IT partners. Translate clinical needs into system requirements, design specifications, and deliver comprehensive solutions.

Operational Excellence: Develop and implement monitoring, controlling, and reporting mechanisms to achieve operational efficiencies. Identify and resolve issues, focusing on resource constraints and deliverables.

Team Mangement and Development: Build, mentor, and lead a team of IT professionals, fostering a culture of innovation, collaboration, and continuous improvement. Ensure team members are engaged, motivated, and have clear career paths.

Innovation and Trends: Keep abreast of the latest technology trends and innovations in full-stack development and IT leadership. Champion the adoption of new technologies and methodologies that drive efficiency and competitive advantage.

Compliance and Best Practices: Maintain an in-depth understanding of current technology capabilities and trends. Ensure compliance with federal, state, and local laws, and promote best practices within the team.

Minimum Qualifications:

Education: Bachelor's degree in Information Technology, Computer Science, or related field. Advanced degree or professional certification preferred.

Experience: A minimum of 10 years of experience in full-stack technologies, including cloud infrastructure, configuration, development, and integrations, and at least 7 years of experience managing large-scale, enterprise-level systems program implementations.

Leadership: Proven track record of managing complex organizational initiatives across multiple functions and business units. Strong leadership and team management skills, with the ability to inspire and lead cross-functional teams.

Communication: Excellent oral and written communication skills. Ability to present technical information clearly and persuasively to IT partners and senior management.

Strategic Thinking: Expertise in setting and managing customer expectations, conceptualizing creative solutions, and implementing strategic plans.

Proven track record of leading IT strategy and managing a technology-driven division.

Technology: Strong technical background in full-stack development, including familiarity with the latest frameworks and technologies.

Vendor Management: Experience in vendor management and technology partnerships.

Problem Solving: A visionary with a strong problem-solving ability and a commitment to innovation and excellence.

Additional Success Factors:

Exceptional attention to detail, strong initiative and critical thinking skills.

Hands-on leader, solid communicator, expert negotiator and collaborator with the ability to integrate with a professional team in an environment that is fast paced, dynamic and results oriented.

Organizational finesse and diplomacy with strong business acumen; interested in learning and being deeply involved in broad aspects of the business, continually translating business need into IT solutions and explaining the value proposition to non-IT colleagues.

Strong problem solving and decision-making skills which includes using prudent judgment to assist Hanger in maintaining its mission, achieving its goals and building its culture.

Ability to think strategically, considering both short/and long-term goals when analyzing and delivering IT recommendations.

Experience with a public company while operating under the following regulatory environments and control frameworks, SOX, HIPAA, PCI and COBIT

Excellent communication and interpersonal skills, both oral and written, to succinctly communicate with all levels in the company as well as with vendors, consultants, and contractors.

Excellent vendor management skills to include SLA levels, contract negotiations, contract design and editing while maintaining good partnerships and the best outcomes for Hanger.

Experience with all delivery models including on-site hosting, outsourcing and SaaS.

High ability to articulate how technology solutions build economic value for the company.

Ability to effectively and efficiently implement plans, projects and assignments.

Ability to attract, develop, coach and motivate a team in order to drive employee engagement and outcomes.

Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.

Keep the patient at the center of everything that you do, building lifelong trust.

Foster open collaboration and constructive dialogue with everyone around you.

Continuously innovate new solutions, influencing and responding to change.

Focus on superior outcomes, and calibrate work processes for outstanding results.

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Pay range of $191,000 to $230,000 + annual bonus: up to 30% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You:

Competitive Compensation Packages

8 Paid National Holidays & 4 additional Floating Holidays

PTO that includes Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave for New Parents

Flexible Work Schedules and Part-time Opportunities

Generous Employee Referral Bonus Program

Mentorship Programs- Mentor and Mentee

Student Loan Repayment Assistance by Location

Relocation Assistance

Regional & National traveling CPO/CO/CP opportunities

Volunteering for Local and National events such as Hangers BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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