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Hyatt Vacation Ownership
Escondido, CA, United States
Hourly Rate: $24.05 Pay: $24.05/hour The following information provides an overview of the skills, qualities, and qualifications needed for this role. JOB SUMMARY Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to
Job Source: Hyatt Vacation OwnershipGrand Pacific Resorts
Carlsbad, CA, United States
Job Details Job Location Grand Pacific Hotel Services LP - Carlsbad, CA Position Type Full Time Salary Range $20.50 - $20.50 Hourly Job Shift Varied Description POSITION PURPOSE Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest s
Job Source: Grand Pacific ResortsCrestline Hotels & Resorts
Carlsbad, CA, United States
** Front Desk Supervisor** ** Front Desk Supervisor** **Overview** The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and
Job Source: Crestline Hotels & ResortsFairfield Inn & Suites Carlsbad
Carlsbad, CA, United States
Benefits: Dental insurance Health insurance Paid time off Job Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibil
Job Source: Fairfield Inn & Suites CarlsbadExcel Hotel Group
Carlsbad, CA, United States
Job Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities Welcomes guests in a friendly, prompt and professional
Job Source: Excel Hotel GroupGRAND PACIFIC RESORTS INC
Carlsbad, CA, United States
Job Details Job Location Grand Pacific Hotel Services LP - Carlsbad, CA Position Type Full Time Salary Range $20.50 - $20.50 Hourly Job Shift Varied Description POSITION PURPOSE Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest s
Job Source: GRAND PACIFIC RESORTS INCRAR Hotel Management Inc
San Marcos, CA, United States
Job Description We are currently seeking a courteous and highly motivated Front Desk Supervisor to become a key member of our hotel team. As a Front Desk Supervisor at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay. Full-time position requiring Holiday and We
Job Source: RAR Hotel Management IncMarriott Vacations Worldwide
Escondido
Pay: $24.05/hour **JOB SUMMARY** Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply owner/guests with information regarding property amenit
Job Source: Marriott Vacations WorldwideEscondido, CA, United States
Hourly Rate: $24.05
Pay: $24.05/hour
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
JOB SUMMARY
Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply owner/guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to owner/guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve owner/guest requests.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
CORE WORK ACTIVITIES
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Ensure adherence to quality standards.
Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other duties as assigned.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Email Alert for Front Desk Operations Supervisor jobs in Escondido, CA, United States
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