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Axxum Technologies
Chicago, IL, United States
Senior Computer Support Technician Length: 6 months Hybrid: Remote with 1-2 days a week onsite. Location: Chicago, IL (Downtown Chicago) Hours: 8:30 am 5:00 pm Central Seeking a Senior Computer Support Technician. The individual will provide technical guidance to staff, mentors junior staff, participate in Identity and Access Management functions,
Job Source: Axxum TechnologiesAxxum Technologies
Chicago
Job Description Job Description Senior Computer Support Technician Length: 6 months Hybrid: Remote with 1-2 days a week onsite. Location: Chicago, IL (Downtown Chicago) Hours: 8:30 am – 5:00 pm Central Seeking a Senior Computer Support Technician. The individual
Job Source: Axxum TechnologiesUnited Airlines
Chicago, IL, United States
Description Theres never been a more exciting time to join United Airlines. Were on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People, Uniting the World is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations ar
Job Source: United AirlinesUnited Airlines
Chicago, IL, United States
Description There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locati
Job Source: United AirlinesUnited Airlines, Inc.
Chicago, IL, United States
Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locat
Job Source: United Airlines, Inc.Performance Trust
Chicago, IL, United States
Performance Trust Capital Partners is seeking a Service Desk Support Technician to join our Technology Services team. This is a hands on role responsible for supporting our firm's technology needs while working with talented system administrators, developers, and technology professionals in a highly leveraged data and analytics driven environment.
Job Source: Performance TrustNeighborhood Loans
downers grove, il
About Us: Neighborhood Loans is a technology-driven mortgage lending institution dedicated to providing top-tier services to our customers. Our IT Support Department plays a crucial role in ensuring our employees have the tools and support they need to excel in their roles. We are looking for an IT Support Representative to join our team and assis
Job Source: Neighborhood LoansNeighborhood Loans
Downers Grove, IL, United States
About Us: Neighborhood Loans is a technology-driven mortgage lending institution dedicated to providing top-tier services to our customers. Our IT Support Department plays a crucial role in ensuring our employees have the tools and support they need to excel in their roles. We are looking for an IT Support Representative to join our team and assis
Job Source: Neighborhood LoansOak Lawn
Job Description Job Description Senior IT Technician
About Us:
We are a nation-wide network of locally owned businesses providing comprehensive IT services to small- and medium-sized businesses in the Chicago Metro/Northwest Indiana area. TeamLogic IT is a recognized Managed Services leader, consistently ranked in the top 100 on the annual MSP Mentor list of the Top 501 world-wide company rankings of progressive managed IT services providers. Recently awarded Channel Futures MSP 501 MSP of the Year. We offer networking, security, data and email services, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services.
Description:
The Senior IT Technician requires both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. The Senior IT Technician works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented
personality is a must.
Senior IT Technician Responsibilities:
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
Installing and configuring hardware and software components throughout various network infrastructure devices.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Establishing good relationships with all departments and colleagues.
Ensuring company safety and security standards are met.
Some network and server solution design and architecture.
Our ideal candidate has the following qualifications:
Minimum of five years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
Experience architecting, provisioning, deploying, and supporting Windows servers and associated VMs
Experience provisioning and supporting cloud server environments like Azure and AWS
Sales training/experience is a plus
Ideally you will have one or more of the following certifications:
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
We offer competitive wages (based on experience), challenging work, career opportunities, a pleasant work
environment and ongoing training.
Senior IT Technician jobs in Oak Lawn
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