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David's Bridal
Austin, TX, United States
BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams an
Job Source: David's BridalAustinPeopleWorks
Austin, TX, United States
Are you an experienced Customer Service professional who is passionate about providing an exceptional customer experience? If you're someone who thrives on organization and self-motivation and delights in meaningful interactions then keep reading to discover how you can become a valued member of our client's team in Austin, TX! About the Company:
Job Source: AustinPeopleWorksSir Speedy, Austin, TX
Austin, TX, United States
Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing,
Job Source: Sir Speedy, Austin, TXU-Haul
Austin, TX, United States
Location: 4021 N Interstate 35, Austin, Texas 78722 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s
Job Source: U-HaulSir Speedy
Austin, TX, United States
Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage
Job Source: Sir SpeedyCaliber Collision Centers
Austin, TX, United States
Service Center Luxury - Austin Metric JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and
Job Source: Caliber Collision CentersBug Master Exterminating Services
Austin, TX, United States
As a customer service representative you'll interact with clients and our great internal team to help customers with their pest control needs. You'll answer customer questions, manage schedules, and handle administrative tasks related to day to day business operations. You'll be responsible for customer relations, notification for service, account
Job Source: Bug Master Exterminating ServicesABC Home & Commercial Services
Austin, TX, United States
Job Type Full-time Description ABC Home & Commercial Services is seeking a professional, detail oriented individual who can consistently accommodate our current or new customers as well as Technicians & Service Managers. This person should be able to handle a wide variety of services calls for specific departments (Pest, Lawn & tree, Home Improv
Job Source: ABC Home & Commercial ServicesAustin, TX, United States
Job Type
Full-time
Description
Austin Safety Council (ASC) is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our services. This includes but is not limited too; successfully registering, checking-in, checking-out, issuing badges to trainees, scheduling appointments; maintaining records and accounts, answering phones, and handling customer questions and requests in a timely and efficient manner. The Customer Service Representative is effective in using the custom software applications trained by ASC.
Requirements
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Bilingual in English/Spanish
Resolve customer complaints and issues in a calm and efficient manner
Provide accurate information about our services to customers
Maintain customer records and update account information as needed
Collaborate with other departments to ensure customer satisfaction
Greet and process customers who come in
Verify trainee credentials
Process trainee payments if necessary
Assist with insuring course requirements
Confirm training completion and print badge
Cross-sell safety council services
Answer questions from other employees and departments
Support training department with off-site documentation, course certificate preparation
Facilitate account setup and payment paperwork
Coordinate with accounting department to process payment
Setup user name and password and walk customer through program usage
Handle all customer technical problems and complaints
Escalate problem if necessary to Supervisor
Discuss benefits of membership with all customers who contact the council
Other duties as deemed necessary
SKILLS AND QUALIFICATIONS High school diploma or equivalent
1-2 years of experience in customer service or a related field
Bilingual in English/Spanish
Excellent communication skills, both verbal and written
Strong problem-solving skills and ability to think on your feet
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in Microsoft Office and other computer applications
Ability to work flexible hours, including evenings and weekends
Must enjoy working with the public and have a strong initiative to work independently and as a team member.
Proven ability to work under pressure and make effective decisions.
Cross-train and assist other departments as necessary and directed by the Supervisor.
ABILITIES REQUIRED Ability to work in a time-sensitive environment with non-flexible deadlines
Ability to learn custom software applications through training provided by ASC
Ability to work under pressure and in constantly changing environments
Ability to practice discretion and maintain confidentiality
Ability to communicate and interact with all levels of organizations (internal and external)
Ability to meet highest attendance requirements
Ability to handle multiple tasks concurrently
Ability to speak, read and write English
Cross-train and assist other departments as necessary
Willingness to work at different locations if the company need arises
Flexibility to work beyond scheduled shift time when necessary to take care of patient needs
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Austin Safety Council is an equal opportunity employer.
Customer Service Representative jobs in Austin, TX, United States
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