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Guest Experience Lead

Gaithersburg, MD, United States

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

PERKS & BENEFITS:

Competitive pay starting at $16.75 / hour plus cash incentives

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan*

Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees in select locations.

This role is vital to the guest experience because you'll:

Lead the experience: Check in with guests and make sure they are enjoying themselves

Be the solution: Handle guest concerns and provide resolve to their satisfaction

Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

To be successful in this position, you’ll need:

A humble and hospitable demeanor;

Passion for helping and serving others (customers and fellow team members);

A desire to learn and grow; and

The ability to communicate effectively and anticipate customer needs

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

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Guest Experience Lead jobs in Gaithersburg, MD, United States

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